You will need to give them a call to see what your line(s) are capable of. Find out if you can be part of the new technology (as opposed to the legacy, which services such areas as Suissevale, with a max speed of 3). They also offer bonding, where if you have multiple lines, they combine the speeds of multiple lines into your house/business.
As far as reliability, I haven't heard recent problems, early on (years ago), yes, but not more than Time Warner now.
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