The main complaint here seems to be that an employee acted inappropriately, and just like the restaurant threads that complaint could have been better handled by loopcharged by calling the agency that the employee represents.
loopcharged seems so incensed that an employee perhaps stepped outside the lines and lied (he claims), that I can in fact see how he may have become intimidating to that person. A person can be intimidating without necessarily saying/interacting directly with a particular person.
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