Quote:
Originally Posted by Greene's Basin Girl
My heated drivers seat has not been working all winter. I brought my Town & Country van to the dealer. The dealer charged me $100 to tell me I needed a new heat element. I was then told that the element installed would be $500. I said "WHAT"? They then said it could be installed for$400. I contacted Van Works in Gilford. They replaced the heater element for $275. The manager even brought me to the movies because it was very cold and I was going to walk. When the movie was done my van was ready. I would definitely recommend them to anyone.
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A dealer is always going to be more expensive than an independent repair shop. They use factory parts which are higher priced and they have a higher labor rate because their overhead is higher. You already paid the dealer the $100 diagnostic fee so the independent shop didn't have to do that part of the job.