AAA Plus was pretty much mandatory for me when I was working in Allston Ma and living in Raymond. The tow from Allston to my mechanic in Auburn would've cost a pretty penny, 75 miles or so.
Luckily, I only had one occasion when i needed that tow over the years but it certainly was worth it.
On top of that, their insurance cut our premiums by almost half over what we were paying with Met for better coverage!
Now, insurance wise, I can certainly attest to their customer service. My car had a bullseye on it when I was doing that commute. 4 hits in less than 2 years. In one case, I got the car back from the bodyshop on a Monday only to be rear ended by a Dodge Ram on Soldiers Fields Rd 4 days later
In every claim, settlement was very quick. Absolutely no complaints. Highly recommended.