Quote:
Originally Posted by Biggd
All these cable and internet companies are the same. As long as everything is going good there's no issue but as soon as there's a problem you have to spend hours on the phone trying to get it fixed. I think they do it purposely so you just give up and stop bothering them because they got your money and your signature on the contract already.  |
You got it! It's been there M O forever, going back to Adelphia with me, they would purposely leave you on hold and/or "transfer" you and you get disconnected. call back and do it all over again, A disgruntled ex Comcast employee verified that would do it all the time when they were over whelmed with complaints. Free market but with no competition?