Quote:
Originally Posted by Litch
We at Sawyer’s thank you for your comments. We do value all comments both negative and positive! The negative helps us to improve and the positive always gives us a boost in an otherwise very demanding business.
We wish you had notified us of your displeasure as I am sure we would have remedied your problem on the spot. Again, thank you!
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Dear Litch:
Thanks for responding. I did actually notify the girl that I was unhappy that no fries were included in our lobster roll, and she said I can buy them if I would like. I made a comment along the lines of, "for $17.99 I would think it would be included," but she didn't offer anything more at that point, so I declined and walked away. In fact I haven't been back since then. Can I ask why fries are not included with Lobster rolls anymore? Thanks.