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camp guy · 12-03-2010, 09:09 PM

You are absolutely right, tis, in the short run, but I question the long run, and I have to hope that the Inn is in it for the long, if not very long, run.

The bar crowd does spend money, but do they return with their family for a meal? I seriously doubt it. And, as soon as another watering hole opens up, whoosh, they are gone, at least part of them. Also, socially, the bar crowd doesn't do the Inn any favors. This is not to say they are bad people, but alcohol has a way of bringing out the worst in people, and this is certainly not the atmosphere the Inn needs to be creating.

However, none of this is THE PROBLEM with the Inn. IMHO, the real problem rests with a lack of attention to detail by management, top, tipity-top management. Until top management is working the dinning room actively addressing poor service, or auditing the performances of bar personnel, the Inn will continue to suffer from this type of posting. Every day is lost time, the service hole gets deeper, and the reputation will be harder to recover, and the Inn can't say they didn't know it was coming.

12-03-2010, 09:09 PM	#19
camp guy Senior Member Join Date: Apr 2004 Location: formerly Winter Harbor, still Wolfeboro Posts: 1,135 Thanks: 284 Thanked 480 Times in 271 Posts	Wolfeboro Inn You are absolutely right, tis, in the short run, but I question the long run, and I have to hope that the Inn is in it for the long, if not very long, run. The bar crowd does spend money, but do they return with their family for a meal? I seriously doubt it. And, as soon as another watering hole opens up, whoosh, they are gone, at least part of them. Also, socially, the bar crowd doesn't do the Inn any favors. This is not to say they are bad people, but alcohol has a way of bringing out the worst in people, and this is certainly not the atmosphere the Inn needs to be creating. However, none of this is THE PROBLEM with the Inn. IMHO, the real problem rests with a lack of attention to detail by management, top, tipity-top management. Until top management is working the dinning room actively addressing poor service, or auditing the performances of bar personnel, the Inn will continue to suffer from this type of posting. Every day is lost time, the service hole gets deeper, and the reputation will be harder to recover, and the Inn can't say they didn't know it was coming.