Quote:
Originally Posted by coolyourjets
Went to The Homestead for the first time. The restaurant looked great and the food was good and while the server was very nice, service was ridiculously slow. It first took about 10 minutes once seated for anyone to acknowledge our table and then the waitress had to come back to take drink orders. Drinks came out pretty quickly but that was the only thing that was reasonable in terms of time. Apps and dinner took a long time but the worst was the 30 minutes we waiting to get our leftovers packed and plates cleared once we finished our meals. Ultimately, we asked a busboy for containers. We were going to order after dinner drinks and desserts but we had run out of patience by then. I like a relaxed dining experience but almost two and a half hours from the time we sat down to the time we paid the check is a bit long. Good food though.
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We too have had a service "burp" (one time being the worst) but we also have had the same thing happen at every restaurant we frequent. I don't complain about people having to wait on me but a reasonable wait is expected on occasion.
Last week we stopped into the Tilt'N Diner and the service was the worst we have ever experienced and my meal (meatloaf dinner) came out COLD with the gravy actually glazed over like it had been sitting awhile. I sent it back and ordered the fish and chips and it was great. The manager, a very nice woman, later came to the table and said she would comp my dinner. I mildly, protested as the fried haddock was perfect but she insisted I get my meal for free. Can't beat that!