As stated im other posts it may not be thier fault but to not take a patrons concern seriously and empithize with them is just poor business.I haven't been to the Pound yet this year but expect from all places I do business with if I have a problem or concern(as I do with my business) they at least listen and take note.Doesn't sound like that's happening at the Pound this year.WHAT A SHAME FOR A GREAT LOCATION
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