Quote:
Originally Posted by Biggd
I just talked to a friend of mine that's been in the business a long time and he said this is the busiest he's ever been. The combination of having an endless supply of work and no help has him working 24/7. He's only returning calls from previous customers because that's all he has time for.
He has mostly high end customers and they are all doing very well right now because of the stock market.
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As someone who was in a service intensive business for 30 years I have NEVER not called back a potential customer even if I could not handle the work. First of all it is common courtesy and secondly you made need that customer down the road when the economy is not as robust.