Sad, sad, sad
BR -- I am so sorry for your loss. As you can see by my avitar I am a dog lover myself.
I am not familiar with the local laws, but perhaps you document every call and response, get a copy of the police report you filed, and whatever other information could help you make your case and then consult a lawyer for a civil suit. Again, I don't know the laws or if it's feasible but hitting an ignoramus in the wallet may wake his/her sorry butt up.
GB
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