Quote:
Originally Posted by Rusty
Do the following to see if a program was loaded on your computer that brings up a window that says you are infected:
1. Open your “Control panel”
2. Click on “Programs and features”
See if a new program has recently been added that you don't recognize. It should be at the top of the list. Uninstall it if it appears to be the one.
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The issue they are seeing won't show up here. It is either buried in their cookies or as a browser add-in. The earlier advice to run CCleaner and/or Malwarebytes will most likely fix it.
(Jason, while it would fix it, your suggestion might be a bit extreme to fix this one, and doing that is often beyond the abilities of the average user)