Quote:
Originally Posted by Biggd
I just talked to a friend of mine that's been in the business a long time and he said this is the busiest he's ever been. The combination of having an endless supply of work and no help has him working 24/7. He's only returning calls from previous customers because that's all he has time for.
He has mostly high end customers and they are all doing very well right now because of the stock market.
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All your friend would have to do is set up a Voice Mail greeting expressing regret that he's too busy to take new customers and inviting previous/existing customers to leave a message. This is considerate and what many businesses in my area do — callers may be as busy as he is and shouldn't have to waste their time waiting for a reply that isn't going to happen.