Call the contractor, speak with them directly--no email or voicemails- set a time to sit down and discuss your position. Listen to their side of the story. Tell them what you would like to heve or where you would like to be at the end of the meeting. You will go in 1 of two directions.
1. Both parties will come to a mutally agreed upon resolutuion to the problem.
or-
2. They will not entertain the invitation to a meeting or will deny any wrong doing and walk away. Your recourse, contact legal counsel and see what your options-vs-additional costs are.
You cannot slander this contractor nor can you pull in other peoples supposed gripes with this group to strenghten your cause.
Good luck.
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