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BrownstoneNorth · 12-03-2010, 11:04 PM

After an awful brunch experience at the Wolfeboro Inn in the off-season, my husband and I vowed we'd never go back. But one summer evening we really, really wanted lobsters, they're only show in town for lobster dinners, and the price was right: $20 for twin lobsters, including sides.

So we dared to try the place again, and it was like they'd had an exorcism -- everything was perfect. The reason was undoubtedly the 'visiting' manager, a teacher at the UNH hotel school, apparently just there for the summer. He was checking on everything and stopping by every table *twice*, first to make sure that customers were being served and then to see if they were satisfied with their meals. We went one more time over the summer while he was there and it was just as good.

Too bad the permanent management didn't learn anything from the teacher and reverted after he returned to UNH. Hope he's back next summer -- we
wouldn't even consider going there while school's in session. :-)

12-03-2010, 11:04 PM	#20
BrownstoneNorth Senior Member Join Date: Feb 2007 Posts: 209 Thanks: 107 Thanked 117 Times in 69 Posts	Management, yes After an awful brunch experience at the Wolfeboro Inn in the off-season, my husband and I vowed we'd never go back. But one summer evening we really, really wanted lobsters, they're only show in town for lobster dinners, and the price was right: $20 for twin lobsters, including sides. So we dared to try the place again, and it was like they'd had an exorcism -- everything was perfect. The reason was undoubtedly the 'visiting' manager, a teacher at the UNH hotel school, apparently just there for the summer. He was checking on everything and stopping by every table twice, first to make sure that customers were being served and then to see if they were satisfied with their meals. We went one more time over the summer while he was there and it was just as good. Too bad the permanent management didn't learn anything from the teacher and reverted after he returned to UNH. Hope he's back next summer -- we wouldn't even consider going there while school's in session. :-)