Quote:
Originally Posted by ACME on the Broads
Dippasan.......couldn't agree more!!!!
I bought a 2015 31Br from Kori and the group 3 years ago, the boat has been fantastic, and every engagement with Bob Teeter has been exceptional; he's not only a heck of a service manager, he's also one exceptional human being loaded with integrity and character. Ironically, we bought a Bennington poontoon a few years back before the Formula from Winni Marine and Bob was the service manager there.....he always displayed the same great customer service so you could imagine our comfort when buying the Formula.
Too often customers are quick to be critical or suggest service departments run bills up....I've never worried about that with Bob Teeter, our boat runs beautifully; when Bob suggests work is required, you'd be wise to listen.
Dippasan.......agree with your shout out to Kori, Bob and PBM....they are an exceptional team and marina,
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100%!! Bob makes it look easy but as boat owners we all know that it must be far from easy. We want our boats fixed and in the water yesterday.
I manage a service organization for a global packaging company so I completely understand the the challenges associated with customer expectations and demands.
By the way...you own my dream boat. The 310 BR