Quote:
Originally Posted by Winilyme
I’m curious. Do they clean the jet ski before handing it over in the spring? HK didn’t do that for me. Not that they said they would, but I guess I expected they would have at least wiped it down. They also gave it back with almost no gas - the way I gave it to them in the fall. I would have gladly paid for it. I took delivery at about 6:00 on a week day, got out in the bay only to realize that I was nearly out of fuel. Nowhere in the channel to refill at that time of day so I rode on fumes the whole way home. I just don’t feel they did anything to distinguish themselves.
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A couple thoughts after having my first service done: DaSilva's charged $270 for it while my friend had his first service done at Irwin's for $190. On my friend's work order is (paraphrased) "oil change and check assembly," which they explained was to go over what the dealer assembles. DaSilva's did the oil change and assembly check as well, but on my work order/through conversation is also "bolt/hose check, diagnostic code scan, carbon seal/wear ring check, clean" and one other thing I can't remember.
I asked about the extra $80 because I thought it was a bit pricey, and the answer I received was that "we want to make sure it's right when we give it back."
As I've mentioned elsewhere, I'm not convinced DaSilva's is the cheapest around, but I do feel like they take care of their machines (and people)—I've literally not heard a single complaint in all my research and, though my first service cost more than my friend's, I'm glad to know some of the stuff I hear horror stories has been checked out (loose hoses, carbon ring wear, faulty handlebar installation, etc.).
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