Quote:
Originally Posted by Biggd
I'm just very reluctant to go back to Fratello's after the way we were treated last time. We never had an issue with their food but their service was uncalled for on our last visit.
We prefer the Italian Farmhouse but the drive there, not so much.
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Chances are that was an isolated incident and the people responsible are no longer working there. Why deprive yourself if you really enjoyed the food. If by chance the same person is still there, perhaps take a moment to speak with management. I'm certain that a restaurant which has been around as long as Fratello's and managed to maintain an above average online customer satisfaction rating (according to trip advisor, yelp, and Google ) will do whatever it takes to keep you happy.