sa meredith - I hear you but it was coverage that came with the car and the customer simply exercised their right. Personally I could care less if I had to call Honda and they flew someone in from Iowa, not my problem. Yes, it does seem crazy but who cares? Keep in mind it could also be the nearby stations who have elected NOT to participate in any service plan with that given manufacturer or anyone else for that matter. I used to belong to AAA and the one time we did call them in Mass a truck came from the 10th or 11th closest garage from my home. Although still only maybe 8 miles away lets look at the logic, did THAT make any sense???
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