[QUOTE=Argie's Wife;86858]I hope this doesn't sound unsympathetic to the homeowners but how did they find this contractor and how well did they screen him? Did they check references?
These people were older and probably don't use a computer much, I could be wrong. If you have ever been through a bad construction experience you wouldn't be asking this. It is the most terrible experience you can go through and the last thing you want to hear is someone rubbing it in your face by asking if you screened them first. From someone who has been there, done this, you sound very unsympathetic.
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