Shep Brown's
Very disappointed a few weeks ago with poor customer service response to a very simple question/request regarding renewing a registration.
Shep's said absolutely could not be done, hiding behind some dubious "state won't accept this" excuse, delivered with as little warmth and compassion as is possible by a human. I have known this woman to be tough in the past, so I guess I shouldn't be surprised.
Went to Squam Boats and was done with the renewal in 5 minutes! Thank you Squam Boats!
Have done business at Shep Brown's before but will try to avoid it in the future! It's the little things.
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