Thread: Zachey's Pizza
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Old 07-21-2008, 12:49 PM   #40
CHRIS
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Default Never Again...

We have a place in Meredith so despite some poor comments about the place I was willing to give them a try.... never again.

The service was so bad it was funny and I was tempted to post a whole new subject but instead here are a few highlights of my experience:
- I called at 6:05 was told 40-45 mins arrived in 45min and still stood there and waited another 30 min. even though when I came in she said it was 'in the oven'.
- I waited an additional 30 minutes and yet I was still the first customer rung up at the register. Many came and left.
- Their large dinning room was completely empty yet they had to turn away groups of 10 or more because ANY order were going to be close to an hour wait.
- Phone calls were eventually ignored because they were too busy. I counted at least 6 people 'working' but they kept falling farther and farther behind.
- One call that was answered the customer was told 30 min... they had to call them back and say it was closer to 60 min wait... then had to call AGAIN because they didn't realize it was a delivery and that was at least 90 min. wait.
- there was a couple waiting when I first arrived. During my 30 minute wait (sentence) they were given pieces of their order a little at a time (A pizza, then an order of chicken fingers, then fries...) eventually after the 30 min their order was complete, the girl apologized and they left.

I could go on but I think you get the picture.
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