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Rattlesnake Guy · 10-24-2007, 08:42 PM

Think about it. You're a state employee with 50 employees who collect tolls. In the private sector you try to figure out how to do it with 20 or how to increase revenue with the same number of employees. You do this to advance your career and do a good job. You put the easy pass to the far right as a high speed lane like other states do so that more people will see the logic of this technology. You do what Home Depot does and remove people that handle cash and replace with self service. You sign people up for Ezpass while they wait in line for the single cash lane. You hand them their transponder after running the credit card. You give a discount on transponders for people who pre buy a bunch of tolls. You give an extra discount to people who use the toll 4 days or more per week.

But as a state employee you figure out a way to grow your department so you have more responsibility and more power and can justify a larger paycheck. The incentive is back-wards. Instead of putting a screen over the coin chute to discourage bills being deposited, you hire 50 more people and take credit for solving a problem. You get your budget expanded next year to add more toll booths because you are just running out of room and the lines just keep getting longer.

10-24-2007, 08:42 PM	#39
Rattlesnake Guy Senior Member Join Date: Sep 2004 Posts: 1,254 Thanks: 423 Thanked 366 Times in 175 Posts	Agree Think about it. You're a state employee with 50 employees who collect tolls. In the private sector you try to figure out how to do it with 20 or how to increase revenue with the same number of employees. You do this to advance your career and do a good job. You put the easy pass to the far right as a high speed lane like other states do so that more people will see the logic of this technology. You do what Home Depot does and remove people that handle cash and replace with self service. You sign people up for Ezpass while they wait in line for the single cash lane. You hand them their transponder after running the credit card. You give a discount on transponders for people who pre buy a bunch of tolls. You give an extra discount to people who use the toll 4 days or more per week. But as a state employee you figure out a way to grow your department so you have more responsibility and more power and can justify a larger paycheck. The incentive is back-wards. Instead of putting a screen over the coin chute to discourage bills being deposited, you hire 50 more people and take credit for solving a problem. You get your budget expanded next year to add more toll booths because you are just running out of room and the lines just keep getting longer.