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Misty Blue · 08-18-2007, 10:01 AM

I learned this during my bus boy days at the Harvard Club in Boston. A place where the patrons can get a great meal and the help can eat their pride!

The acronym T-I-P stands for "To Insure Promptness". It is a method for those requiring service to insure that they are treated in a special manner. Every patron expects and deserves courtious, professional service as a standard. This is for the extras. ie.

Welcome to the Harvard Club Mrs. Archabault. My, your hair is a lovely shade of blue today. And isn't that a new diamond collar on your pricious poodle Mr. Tips? Very becoming. Yada, Yada, Yada. In the industry this is known as "smooch hiending". Demeaning but effective both for Mrs. Archabault and the server!

Of corurse, servers depend on tips for a major part of their income but the T-I-P concept is real for evryone in the service industry.

When I hit the gas dock with my work boat the kids there know that I am not there to pussyfoot around. They land me professionally, top me off fast and get me underway. Good deck seamanship and refueling procedures. At the end of the weekend I drop them a $20 for a pizza. Always good service. It's a T-I-P.

I am offered and accept tips for my services. Usually a small thank you, sometimes a bit more if the job is difficult or dangerous. A tough job at three in the morning would be an example. It is funny but I have noticed hesitation on the part of the patron. Don't worry! You will never offend someone by offering a tip.

So remember the kids at the gas dock have ten weeks to make their college spending money. If they can make enough then maybe you won't see a sheet hanging from the bleachers at the B.C. game that says...

"Hi Mom, Hi Dad...Send money!

Misty Blue.

08-18-2007, 10:01 AM	#7
Misty Blue Senior Member Join Date: Jul 2004 Posts: 658 Thanks: 121 Thanked 283 Times in 98 Posts	T.I.P. is an acronym! I learned this during my bus boy days at the Harvard Club in Boston. A place where the patrons can get a great meal and the help can eat their pride! The acronym T-I-P stands for "To Insure Promptness". It is a method for those requiring service to insure that they are treated in a special manner. Every patron expects and deserves courtious, professional service as a standard. This is for the extras. ie. Welcome to the Harvard Club Mrs. Archabault. My, your hair is a lovely shade of blue today. And isn't that a new diamond collar on your pricious poodle Mr. Tips? Very becoming. Yada, Yada, Yada. In the industry this is known as "smooch hiending". Demeaning but effective both for Mrs. Archabault and the server! Of corurse, servers depend on tips for a major part of their income but the T-I-P concept is real for evryone in the service industry. When I hit the gas dock with my work boat the kids there know that I am not there to pussyfoot around. They land me professionally, top me off fast and get me underway. Good deck seamanship and refueling procedures. At the end of the weekend I drop them a $20 for a pizza. Always good service. It's a T-I-P. I am offered and accept tips for my services. Usually a small thank you, sometimes a bit more if the job is difficult or dangerous. A tough job at three in the morning would be an example. It is funny but I have noticed hesitation on the part of the patron. Don't worry! You will never offend someone by offering a tip. So remember the kids at the gas dock have ten weeks to make their college spending money. If they can make enough then maybe you won't see a sheet hanging from the bleachers at the B.C. game that says... "Hi Mom, Hi Dad...Send money! Misty Blue.