Try clicking on the blank display
The display is done via a Java applet that may not load automatically depending on your security settings. If you mouse over the page a tag opens that says to "click to load and run the control". Its a security feature in Windows to not load code (Java, Activex) unless you specifically allow it to. I had to click on the blank page (this implies you give permission for the code to run) and then wait a bit for the applet to load. Then it came up. Good luck.
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