Although I loved their painkiller, didn't mind the location (it was right near Looney Bin which is always busy) and liked their food we almost always never felt welcome at either the Rum Shack or the Witches.
Did we have a larger party, yes of about 8. Were we spending money, absolutely. The bartender at the RS was always friendly but the owner not so much, it was more like we were an inconvenience to her. The last time at the RS we almost walked out because she made us feel so uncomfortable.
I am sure they are great people, but if you are in the service industry you also need to be friendly. Maybe they were catering to tourists who they didn't care if they came back.
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