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John Mercier · Today, 09:23 AM

They are looking to anything they can.
The modern world of competition is driving them.

We went from customer service to customer experience.
So everything is being orchestrated to get that return customer.

I get it. Amazon is just a button away.

Today, 09:23 AM	#42
John Mercier Senior Member Join Date: Jun 2021 Posts: 4,009 Thanks: 3 Thanked 680 Times in 562 Posts	They are looking to anything they can. The modern world of competition is driving them. We went from customer service to customer experience. So everything is being orchestrated to get that return customer. I get it. Amazon is just a button away.