My parents are in their mid 80's and bought everything at Best Buy and had their people (i.e. the Geek Squad) set everything up for them and it's been good for two plus years now. The printer and scanner are one unit. HP's are nice and reliable. As far as the desktop, they are all pretty good (Dell, HP, etc unless you want to go the Apple route). Once everything is set up (including connecting it to the internet) it's pretty straight forward. Good luck.
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