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Originally Posted by secondcurve
Waterbaby:
Any restaurant that operates under your rules will likely be out of business quickly. Most people won't speak up, they will just leave and not come back or perhaps worse, they will tell friends and/or post their displeasure on a board such as this.
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Not quite sure I follow you, SC....... what rules? I don't believe I was stating any rules a restaurant should operate under; rather, I was saying I speak up if I'm dissatisfied with the service or quality of product. By the same token, I speak up if I'm happy with either. I realize most people won't speak up, but with both my husband and I having been in the hospitality industry in the past and with my currently being in the food service industry, comments of either nature are welcome. Thanks.