Welcome
Yes, welcome to the Forum. My family has been doing business with Irwin Marine since 1950 and it has always been a good relationship. Never done business in Alton Bay.
You get a better response from Forum members if you describe a situation (no names) and ask for suggestions on how to resolve a problem. In a short season, marinas, and others have to have good relations, so most of us are happy with our marinas. A flat statement like yours "horrible", doesn't give us much to work with.
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