Winnipesaukee Forum - View Single Post

GodSmile · 08-09-2019, 06:31 AM

Would like to share my experience with Custom Marine Carpet (snapincarpet.com). About 4 years ago, I wanted to buy new cockpit carpet for my 2002 SeaRay cruiser. After looking locally and not finding anything, I found Custom Marine Carpet (based in MI). They have mfg templates for most major boat brands and models, including mine. I ordered and received carpets that were a perfect match. I only needed to install the snaps (snap placement on boats tend to be inconsistent. But it was a snap (pardon the small pun).

More recently I needed to replace snap in canvas covers that covered/protected interior cabin carpeting. I opted to go with a marine weave product. They did not have mfg templates so I made my own and sent them in. Received the order several weeks ago and two of the three covers were perfect. On the third I found I had messed up on the template (which they sent back with the order). I had incorrectly labeled the top of the template, so basically had a reverse image of what I needed. I contacted them, told them the mistake was mine, and that I would pay for a new cover. I sent the corrected template, and the new cover arrived, no charge to me, AND they did not charge for shipping. I cannot say enough good things about this business and their customer service. I highly recommend.

08-09-2019, 06:31 AM	#1
GodSmile Senior Member Join Date: Apr 2014 Location: Alton Bay Posts: 190 Thanks: 91 Thanked 57 Times in 37 Posts	Custom Marine Carpet Would like to share my experience with Custom Marine Carpet (snapincarpet.com). About 4 years ago, I wanted to buy new cockpit carpet for my 2002 SeaRay cruiser. After looking locally and not finding anything, I found Custom Marine Carpet (based in MI). They have mfg templates for most major boat brands and models, including mine. I ordered and received carpets that were a perfect match. I only needed to install the snaps (snap placement on boats tend to be inconsistent. But it was a snap (pardon the small pun). More recently I needed to replace snap in canvas covers that covered/protected interior cabin carpeting. I opted to go with a marine weave product. They did not have mfg templates so I made my own and sent them in. Received the order several weeks ago and two of the three covers were perfect. On the third I found I had messed up on the template (which they sent back with the order). I had incorrectly labeled the top of the template, so basically had a reverse image of what I needed. I contacted them, told them the mistake was mine, and that I would pay for a new cover. I sent the corrected template, and the new cover arrived, no charge to me, AND they did not charge for shipping. I cannot say enough good things about this business and their customer service. I highly recommend.