Just my 2 cents but I don't think people are responding to a bad review. They are responding to the notion that after numerous good experiences a single night of slow service justifies never patronizing the restaurant again (even if the food continued to be good).
This time of year is tough for local businesses because a large percentage of the workforce just left for school. My favorite eatery just went from 12 people staffed at lunch to 2. Thats the nature of this area.
Bad reviews are wanted but I guess it would have been nice to see a review that said "Service was terrible, horrible, no good and very bad last night. But since I've had so many good experiences previously I'm going to cut them some slack and see what its like the next time..."
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