Quote:
Originally Posted by The Phantom Gourmand
"We always appreciate comments and feedback, even when they are insulting."
Was it necessary to be insulting?
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1) It was I who was insulted by their lack of professionalism and ignorance. This error is inexcusable in my book, especially since they claim to have a "Lakes Region Bureau", which is just two towns away from Gilford. Honestly, I think their bureau is actually a broom closet somewhere in the attic of the Inn at Bay Point.
2) I don't think that you should pass judgement that the comments written to WMUR were "insulting", without even knowing what was written. Perhaps the gent from WMUR was making a general statement, implying that they appreciate the feedback from their viewers, even if it insults them. But only they know what insults them. Maybe simple criticism about their mistakes insults them. Maybe commenting on how much better Fox 25 Boston covers NH than WMUR insults them.
Hopefully they pay more attention to these details and can improve their image moving forward. Kind of reminds me of the time I had to call the Governor's Office a few years ago (Lynch Administration). I was calling about a situation in Moultonborough, and the clerk at the Gov's office asked my how to spell Moultonborough. I lost it on him...Are you kidding me??