Slickcraft is right. It is linked to the Ultra package.
Here is the notice I received in the mail.
All I had to do was bring my old Metrocast modem to the office and they handed me the new one. They would come to the house and do it for you, but it's really just unplugging the old one and plugging in the new one.
I did have to get on the phone with their tech support for them to push some buttons on there end to finalize the install.
I have to tell you it's like lightning on the download side.
IMG.pdf