This is interesting . We went to The Bob House Saturday night and at about 8 pm a group of 6 very upset people walked in . They said they had a reservation at Canoe at 7 pm and at 7:45 they were still in the standing area ! The Bob House was able to get them in the last table they had .
I think the post was right on what happened !
I do get a kick out of the folks that get upset when people on the forum complain about any local food establishments . God forbid you do it on your first post !
However the local food service people are watching the forum and can use the comments to correct issues. Or they can ignore the comments and go the route of the Woodshed .
Six Sigma , continous improvement ( or your gone )