New remote model is available
The TWC remote was driving me nuts too - in just the way you described. I went to North Conway to pick up a new model and that that works MUCH better. For the second TV, I traded the old remote model for a new one from a TWC truck that was at the neighbors. That said, TWC is primitive when compared to Comcast - which is no picnic. But, for Internet, your only other choice is Fairpoint DSL - which gets slower the farther you are from their amplifiers.
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-lg
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