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Liam Tamcock · 05-19-2011, 03:45 PM

Hey guys,

Called their office yesterday, got a few answers. The power is purchased in groups of people, and the first group will be serviced sometime around mid-fall. Whimsey, from what I gather about renewing the contract, is that they will notify you of the rate the same way for the renewal as the initial rate (either by snail mail or email depending on your choice). This is a NH law. Also I asked them if it mattered if I was in PSNH or NHEC and they said it didn't matter because it is based on which state you are in, not which utility.

Lastly, these guys took the time to answer my questions. All too often, customer service is dead! It was great to see that this local NH-based company took the time.

Needless to say I signed up.

05-19-2011, 03:45 PM	#4
Liam Tamcock Junior Member Join Date: May 2011 Posts: 3 Thanks: 5 Thanked 4 Times in 1 Post	Resident Power Electric Buying Hey guys, Called their office yesterday, got a few answers. The power is purchased in groups of people, and the first group will be serviced sometime around mid-fall. Whimsey, from what I gather about renewing the contract, is that they will notify you of the rate the same way for the renewal as the initial rate (either by snail mail or email depending on your choice). This is a NH law. Also I asked them if it mattered if I was in PSNH or NHEC and they said it didn't matter because it is based on which state you are in, not which utility. Lastly, these guys took the time to answer my questions. All too often, customer service is dead! It was great to see that this local NH-based company took the time. Needless to say I signed up. __________________ Liam Tamcock "I like to see a man proud of the place in which he lives." ~Abraham Lincoln