I think you'll find the answer to poor service in an earlier post. In that post, it stated it was company policy for the house to retain all tips and the servers get paid a flat salary. So, if that is true, where is the incentive for a person to strive to do better... it's becomes "just a job"!
My granddaughter works for a well known restaurant in Concord where this is the policy. She says, she gets paid a cash bonus along with her paycheck at the end of the week, which they claim to be deducting her withholdings and her share to the support staff, but it doesn't show up on her W2, nor does it add up . I told her she should keep track of it and turn her boss in to the IRS, but she won't because she’s not that kind of person and she needs her job and references. Meanwhile she says, since she and her fellow serves know the owner is screwing them; they could care less how they treat the patrons.
Last edited by Winnipesaukee Divers; 03-22-2011 at 11:53 AM.
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