Just as in the car world, there are some boat dealers that treat people that didn't buy from them poorly. It's a poor business decision IMO, but some are comfortable enough to do it. The long term money and customer relationships are in the service and support areas. In almost every case I've personally experienced, dealers that treat service customers poorly if they didn't sell them the merchandise, are usually not good service ships either. Not always, but many times.
What I've done when I know about dealers like that, is never, ever will I buy anything from them. My original boat dealer was proud of their sales record. Good thing too, they had absolutely nothing else in the world going for them but putting up sales numbers.
When you find a dealer that has been great to you no matter where you bought your boat/car, try as hard as possible to buy from them the next time. Those are the dealers I want to remain in business and support.
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