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camp guy · 04-26-2010, 02:33 PM

I have been to the Inn frequently for Saturday morning breakfast, usually early, and have found it to be okay. I was a regular Saturday customer before the renovation and had become friends with the waitress, so returning after the renovation was somewhat of a chance to visit with her as well as have breakfast.

To tell the truth, the food is marginal, and when she is our waitress the service is great, but I have had other servers and the service was not good.

To this day I am totally confused as to why the Inn can't get it's service act together. This topic has been beaten to death on the web, and many, many posters have recounted tales of bad service, complete with specific details, and, yet, the bad service continues. I have e-mailed the Inn directly with specific complaints, and even made suggestions, and still no action. With as many complaints as they have had, wouldn't you think they'd get the point.

They need to hire a competent dining room HEAD SERVER who is responsible ONLY for the training and supervision of the table servers. When there is a complaint, this person needs to jump all over it with both feet, and fix the problem.

Enough said by me.

04-26-2010, 02:33 PM	#44
camp guy Senior Member Join Date: Apr 2004 Location: formerly Winter Harbor, still Wolfeboro Posts: 1,181 Thanks: 299 Thanked 525 Times in 293 Posts	Wolfeboro Inn a dining disappointment I have been to the Inn frequently for Saturday morning breakfast, usually early, and have found it to be okay. I was a regular Saturday customer before the renovation and had become friends with the waitress, so returning after the renovation was somewhat of a chance to visit with her as well as have breakfast. To tell the truth, the food is marginal, and when she is our waitress the service is great, but I have had other servers and the service was not good. To this day I am totally confused as to why the Inn can't get it's service act together. This topic has been beaten to death on the web, and many, many posters have recounted tales of bad service, complete with specific details, and, yet, the bad service continues. I have e-mailed the Inn directly with specific complaints, and even made suggestions, and still no action. With as many complaints as they have had, wouldn't you think they'd get the point. They need to hire a competent dining room HEAD SERVER who is responsible ONLY for the training and supervision of the table servers. When there is a complaint, this person needs to jump all over it with both feet, and fix the problem. Enough said by me.