We have found the Canoe to be spotty recently in terms of service and quality too. I sent two emails to them and they did not respond to either, so I now feel that it is appropriate to post my experience.
It is remarkable that they have gone from such consistancy to mediocrity and management appears not to care. We used to consider it our favorite restaurant and now pretty much crossed it off the list. At the moment, we are enamoured with Lagos. The food has been great, reasonable and the service is consistantly good.
Jetskier