Quote:
Originally Posted by hazelnut
It's the whole dumping of the pepper on her daughters food that irks me. If she did that to one of my kids and then berated them I would absolutely snap on her until SHE cried!
That being said the kid was wrong and the owner/manager should have addressed the parent and the PARENT only. She should have made the parent responsible for fixing the situation. For example were I the owner I would have taken the Pepper Shaker plopped it in front of K.C. and said "re-fill this as your daughter thought it was funny to put sugar in it." Then I would have said (as suggested) "You folks need to split up and sit with the kids, sorry but your kids are goofing off too much."
Knowing what I have read of K.C. she would have probably been apologetic and embarrassed and fixed the situation.
The restaurant owner has severely damaged the business reputation with this behavior and I will never patronize this establishment based on this story.
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Ok, I'm going to give part of the owners explanation here before this gets out of hand. She told me that in no way did she poor pepper on the kids food. The plate was an empty plate that they were finished with and she simply poured out a little of the pepper on the plate to show that the kids were messing with them. How did that turned into throwing pepper at my children? After the guests left several empty sugar packets were found under their plates. I also just talked with her son who witnessed and confirmed this. The owner was concerned that these kids were putting all kinds of different things into the condiments and thus her worry about other customers using them and hurting her business. I'd say a pretty legitimate statement. I'll let the owners tell the rest.
HZ, I've always thought of you as very levelheaded with reasoned posts. It surprised me that you state you would never patronize this place based on this one persons view. Remember the Lobster Pound thread and how that turned out? No pun intended here but we need to take some things with a grain of salt.
