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Search: Posts Made By: Sue Doe-Nym
Forum: General Discussion 10-31-2019, 11:08 AM
Replies: 59
Views: 4,556
Posted By Sue Doe-Nym
It works!

The sound of music: the hum of a functional generator! I am soooo relieved...and happy! He didnít find anything major wrong, but adjusted here and there, polished a few things, and set it to run once...
Forum: General Discussion 10-31-2019, 10:04 AM
Replies: 59
Views: 4,556
Posted By Sue Doe-Nym
The fix is here, on site

The Generic lead technician from Moriarty is here right now....itís like Xmas! They have been working out there for about an hour, and have just started running the checks. Hopefully, weíll be in...
Forum: General Discussion 10-27-2019, 11:29 AM
Replies: 59
Views: 4,556
Posted By Sue Doe-Nym
Draining the system

Draining pipes and blowing them out, locking the doors and getting out of town would get my vote, but itís not that easy because our house wasnít built in such a way that itís feasible...also on a...
Forum: General Discussion 10-23-2019, 07:14 PM
Replies: 59
Views: 4,556
Posted By Sue Doe-Nym
We agree that they seem to be willing to make...

We agree that they seem to be willing to make things right, which they should do. They will get lots of positive reviews if they come through. BTW, thanks for your support.
Forum: General Discussion 10-23-2019, 06:32 PM
Replies: 59
Views: 4,556
Posted By Sue Doe-Nym
Generator update

You all are probably on pins and needles, wondering how the Generac problem is going....right? 🙄 Well, my husband heard from Generac in Wisconsin today, and their representative seemed reasonable and...
Forum: General Discussion 10-22-2019, 06:03 PM
Replies: 59
Views: 4,556
Posted By Sue Doe-Nym
I agree. We are not too impressed with the local...

I agree. We are not too impressed with the local dealer at the moment. Itís not good business to bill a customer whose product is under warranty. We just want a functioning generator....that...
Forum: General Discussion 10-22-2019, 04:21 PM
Replies: 59
Views: 4,556
Posted By Sue Doe-Nym
Update

I donít have too much to report other than a conversation my husband had with Generac, and their rep was very professional, and did not tell him to pound sand. She asked for a scanned copy of the...
Forum: General Discussion 10-20-2019, 05:17 PM
Replies: 59
Views: 4,556
Posted By Sue Doe-Nym
Okay, you installed a c wire on the thermostat by...

Okay, you installed a c wire on the thermostat by using a plug in 24v transformer near the thermostat. So....you didnít need to run something to the furnace itself? I think my husband found a...
Forum: General Discussion 10-20-2019, 04:01 PM
Replies: 59
Views: 4,556
Posted By Sue Doe-Nym
From generator to plan b

I agree, Winnisquam, and now that we have established that ours was either not installed properly or is a lemon, we need some help regarding a simple backup plan for checking on electricity and heat...
Forum: General Discussion 10-19-2019, 07:21 PM
Replies: 59
Views: 4,556
Posted By Sue Doe-Nym
Oh, help!

You guys and your knowledge of all this stuff is beyond my pay grade, but an excellent suggestion is to put the pressure on Generac, and see if we can find someone more knowledgeable than our...
Forum: General Discussion 10-19-2019, 04:28 PM
Replies: 59
Views: 4,556
Posted By Sue Doe-Nym
Generac

Great idea! Weíll try it. Thanks.
Forum: General Discussion 10-19-2019, 03:35 PM
Replies: 59
Views: 4,556
Posted By Sue Doe-Nym
Pursuing this problem with Generac

We are going to see where we get with Generac, and it wonít be easy, but my other half doesnít give in easily, which in this case might be a good thing. It is ridiculous that they (Generac) ...
Forum: General Discussion 10-19-2019, 02:33 PM
Replies: 59
Views: 4,556
Posted By Sue Doe-Nym
Very iffy

There arenít a lot of choices, unfortunately. We survived for many years without a generator, and we decided to make the investment for PEACE of MIND ; the result has been far from expectation. I...
Forum: General Discussion 10-19-2019, 12:07 PM
Replies: 59
Views: 4,556
Posted By Sue Doe-Nym
Buyer Beware: Generac

This is a follow up regarding our non-functioning Generac. The salesman/serviceman arrived this morning, checked everything out and fiddled with some wires, announced that he could find nothing...
Forum: General Discussion 10-19-2019, 08:30 AM
Replies: 59
Views: 4,556
Posted By Sue Doe-Nym
It shouldnít need servicing, we donít think. It...

It shouldnít need servicing, we donít think. It is set to run for 10-15 minutes on the 1st of each month. We donít have many outages, thankfully. The last one was a few months ago, lasted several...
Forum: General Discussion 10-19-2019, 08:02 AM
Replies: 59
Views: 4,556
Posted By Sue Doe-Nym
Thank you, Dave. Ours is a whole house generator,...

Thank you, Dave. Ours is a whole house generator, installed Nov. 2017, so it shouldnít be having problems. The Generac guy is supposedly coming here this morning, so hopefully it wonít just be a...
Forum: General Discussion 10-19-2019, 07:53 AM
Replies: 59
Views: 4,556
Posted By Sue Doe-Nym
I think we were among the few properties affected...

I think we were among the few properties affected in our little neighborhood off 109S. We didnít hear any generators going, though ours should have been. We were fortunate because we could get the...
Forum: General Discussion 10-18-2019, 08:50 PM
Replies: 59
Views: 4,556
Posted By Sue Doe-Nym
Nhec 👍

We had quite a bit of storm damage, which required 2 trips by NHEC, our electrician, and carpenter. Both meters were ripped off our house and detached garage, with facia boards, power lines, cable...
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