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-   -   Cobalt R5 poor design (https://www.winnipesaukee.com/forums/showthread.php?t=25320)

rattlesnake dn60 01-24-2020 11:44 AM

Cobalt R5 poor design
 
We purchased a new R5 recently and discovered while docking for the first time back at the island that the Bimini top mountings Stick out beyond the rub rail about an inch! This is an absolutely ridiculous design. Makes for tough docking and tying of the boat. It’s actually a safety concern. While backing the boat into our slip in the marina the Bimini bracket caught the dock post and stopped the boat instantly. My wife was catapulted off the swim platform and into the lake. She wasn’t hurt but could have been seriously. I contacted Cobalt and they said “they can build the boat anyway they want” I currently have the coast guard boating safety division looking into it. Cobalt needs to stop building Bimini tops this way before someone gets hurt. I would not recommend buying a cobalt boat.

Descant 01-24-2020 11:58 AM

Welcome
 
Welcome to the Forum. Glad nobody was hurt. I guess there's a lesson here.

Outdoorsman 01-24-2020 12:27 PM

Quote:

Originally Posted by rattlesnake dn60 (Post 325757)
We purchased a new R5 recently and discovered while docking for the first time back at the island that the Bimini top mountings Stick out beyond the rub rail about an inch! This is an absolutely ridiculous design. Makes for tough docking and tying of the boat. It’s actually a safety concern. While backing the boat into our slip in the marina the Bimini bracket caught the dock post and stopped the boat instantly. My wife was catapulted off the swim platform and into the lake. She wasn’t hurt but could have been seriously. I contacted Cobalt and they said “they can build the boat anyway they want” I currently have the coast guard boating safety division looking into it. Cobalt needs to stop building Bimini tops this way before someone gets hurt. I would not recommend buying a cobalt boat.

Not a good idea for someone to be on the swim platform while the boat is in gear.

DEJ 01-24-2020 01:28 PM

Quote:

Originally Posted by Outdoorsman (Post 325759)
Not a good idea for someone to be on the swim platform while the boat is in gear.

Exactly. If your wife was hurt, or worse, you would be liable. Thank God nothing serious happened to her.

rattlesnake dn60 01-24-2020 03:02 PM

Poor design
 
You're right, not a good idea to be on the swim platform while backing into your slip. I agree, however the platform is huge and basically the only way you can get in without wrecking the boat. If the Bimini were mounted like a normal boat, the boat would just slide along the posts instead of catching. Believe me we won’t do it that way again, she hates cold water fully clothed!

camp guy 01-24-2020 03:21 PM

Cobalt R5
 
I am sure rattlesnake dn60 realizes being on a swim platform while in gear is not a good boating idea, but, the point of his post was the design of the Bimini fitting and its placement on the boat. I think he is doing absolutely the right thing to contact the Coast Guard and at the very least it may cause Cobalt to sit up and take notice of the situation.

rattlesnake dn60 01-24-2020 03:37 PM

Design flaws
 
Thank you camp guy, I plan on pursuing this issue and putting a stop to this ridiculous design.

upthesaukee 01-24-2020 04:05 PM

Pictures may help
 
Quote:

Originally Posted by rattlesnake dn60 (Post 325768)
Thank you camp guy, I plan on pursuing this issue and putting a stop to this ridiculous design.

Do you have pictures that you can share with us? It might give us a better idea of the problem.

Thanks

Dave

Biggd 01-24-2020 04:34 PM

My neighbor bought a new 24ft Cobalt bowrider last year and it was out of commission for 3 weeks because they couldn't figure out what was wrong with it. 100K boat and he lost 3 weeks in the summer
Meanwhile my 2005 bowrider Larson with a carburetor kept going and going.

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Descant 01-24-2020 04:46 PM

Quote:

Originally Posted by upthesaukee (Post 325771)
Do you have pictures that you can share with us? It might give us a better idea of the problem.

Thanks

Dave

I agree. I read the original post a couple more times and looked at online photos of 2019 and 2020 R5 Cobalts and the problem described was not something I could easily understand.
Did the dealer offer any remedy? Or is the canvas aftermarket instead of from Cobalt? If the design has changed from 2019 to 2020, is this a tacit statement that something needed to be fixed? There have to be lots of R5's out there. Is the OP's bimini unique for some reason?

Quick fix is to hang fenders before docking, or to install fender materials on the home slip.

MAXUM 01-24-2020 04:58 PM

Quote:

Originally Posted by Biggd (Post 325773)
My neighbor bought a new 24ft Cobalt bowrider last year and it was out of commission for 3 weeks because they couldn't figure out what was wrong with it. 100K boat and he lost 3 weeks in the summer
Meanwhile my 2005 bowrider Larson with a carburetor kept going and going.

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If it was a powerplant issue that is not a reflection of the brand itself. It does make one question how good the mechanic was however.

Biggd 01-24-2020 05:38 PM

Quote:

Originally Posted by MAXUM (Post 325776)
If it was a powerplant issue that is not a reflection of the brand itself. It does make one question how good the mechanic was however.

It was an electronics issue. The tech came out with his laptop and ordered a part which took a week to get because it was brand new. That wasn't the problem so another part was ordered that finally fixed it but 3 weeks of the summer season was lost.

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betterthanbacon 01-24-2020 09:49 PM

Quote:

Originally Posted by Biggd (Post 325779)
It was an electronics issue. The tech came out with his laptop and ordered a part which took a week to get because it was brand new. That wasn't the problem so another part was ordered that finally fixed it but 3 weeks of the summer season was lost.

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Hopefully the dealer gave him a loaner

BroadHopper 01-25-2020 06:44 AM

With all the issues I hear about new boats I will stick with my '88. Haven't had a problem since new? Pure luck or quality build. (Formula).

djmikeb 01-25-2020 02:46 PM

I have a 26SD with the same design have. Never had an issue with docking nor would I ever slide my boat across poles to dock. The second issue is why was your wife on the swim platform while docking?? This is pure negligence and irresponsibility on your part are you a Bernie Sanders supporter as well??

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Biggd 01-25-2020 04:04 PM

Quote:

Originally Posted by betterthanbacon (Post 325784)
Hopefully the dealer gave him a loaner

No, the guy was without his boat for 3 weeks in July. He's a real nice guy so I don't think he put up too much of a fuss but I would have. That's the main reason he bought a new boat because his other one was giving him problems.

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Biggd 01-25-2020 04:09 PM

I read an article last week about new tractors. It seems that farmers are so unhappy with new tractors and service that they are bidding up the prices of older tractors at the auctions. When one of these new tractors breaks down it takes techs so long to fix them. They can't be without their tractors during planting and harvesting season. At least they can fix the older tractors themselves and get back to work quickly.

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JEEPONLY 01-25-2020 04:13 PM

Quote:

Originally Posted by djmikeb (Post 325819)
I have a 26SD with the same design have. Ever had an issue with docking not would I ever slide my boat across poles to dock. The second issue is why was your wife on the swim platform while docking?? This is pure negligence and irresponsibility on your part are you a Bernie Sanders supporter as well??

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Political statement- not allowed!

djmikeb 01-25-2020 04:15 PM

So you are against the first amendment??
Quote:

Originally Posted by JEEPONLY (Post 325824)
Political statement- not allowed!

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8gv 01-25-2020 04:17 PM

At this point I would suggest that folks read before they post but...

that's a close tie with the suggestion of reading one's own post to determine its legibility prior to hitting "submit reply".

It is possible that a reasonable complaint about a boat design can be considered a valid but separate issue from any boating safety concerns.

One does not diminish the other.

FWIW...

My expectation for any boat is that the rub rail is the outer most part of the boat.

If the owner wishes to add accessories that protrude beyond that they do so at their own risk.

Spring is coming soon!

We're all going to make it.

rattlesnake dn60 01-26-2020 11:11 AM

Cobalt R5 poor design
 
Thanks 8gv for your defense, let me clarify the docking situation in the marina. On one side you have the dock with 4x4 posts, on the other you have someone else’s boat, approximately 10’ between. Our cobalt has an 8’6” beam, do the math, it’s not easy to back or drive in without bumping or sliding along the posts. This is what a rub rail is for!! I’ve owed a boat on Winnipesaukee for 40 yrs and have been on Rattlsnake for 30. I know a little bit about boats and am absolutely ashamed of myself for not noticing this MAJOR design flaw before purchasing the boat. It only sticks out about an inch but is an inch to much. NOTHING should stick out beyond the rub rail except a windlass or swim platform. Anyone who doesn’t Agee’s knows nothing about boats. As for photos I don’t know how to add a photo to this post, but believe me, I’d love too.

rattlesnake dn60 01-26-2020 11:24 AM

Cobalt poor design
 
Just checked out the cobalt 26SD, totally different hull than the R5. The Bimini hardware is probably mounted differently. Believe me if your Bimini was mounted out beyond your rub rail you’d know it and agree with me!

Dave R 01-26-2020 05:40 PM

Quote:

Originally Posted by rattlesnake dn60 (Post 325862)
Thanks 8gv for your defense, let me clarify the docking situation in the marina. On one side you have the dock with 4x4 posts, on the other you have someone else’s boat, approximately 10’ between. Our cobalt has an 8’6” beam, do the math, it’s not easy to back or drive in without bumping or sliding along the posts. This is what a rub rail is for!! I’ve owed a boat on Winnipesaukee for 40 yrs and have been on Rattlsnake for 30. I know a little bit about boats and am absolutely ashamed of myself for not noticing this MAJOR design flaw before purchasing the boat. It only sticks out about an inch but is an inch to much. NOTHING should stick out beyond the rub rail except a windlass or swim platform. Anyone who doesn’t Agee’s knows nothing about boats. As for photos I don’t know how to add a photo to this post, but believe me, I’d love too.

You may be able to re-engineer it yourself. This company has all kinds nifty and high quality bimini hardware and they are fantastic to deal with.

iw8surf 01-27-2020 06:54 AM

Quote:

Originally Posted by rattlesnake dn60 (Post 325862)
Thanks 8gv for your defense, let me clarify the docking situation in the marina. On one side you have the dock with 4x4 posts, on the other you have someone else’s boat, approximately 10’ between. Our cobalt has an 8’6” beam, do the math, it’s not easy to back or drive in without bumping or sliding along the posts. This is what a rub rail is for!! I’ve owed a boat on Winnipesaukee for 40 yrs and have been on Rattlsnake for 30. I know a little bit about boats and am absolutely ashamed of myself for not noticing this MAJOR design flaw before purchasing the boat. It only sticks out about an inch but is an inch to much. NOTHING should stick out beyond the rub rail except a windlass or swim platform. Anyone who doesn’t Agee’s knows nothing about boats. As for photos I don’t know how to add a photo to this post, but believe me, I’d love too.

Almost. If not every single boat that now has a wakeboard tower with racks and bimini sticks out past the rub rail... This isn't a major coast guard violating design flaw this is a case of you choosing the wrong boat for your tight dock unfortunately. I am also guilty of doing what you have done, came into the dock one time racks still out and they took a beating and ended up with a nice bend in them, I learned from that mistake and haven't done it again in 7 years. One thing I don't do is allow people on the swim platform while I am docking, that is just a no no and a good way to run someone over.

thinkxingu 01-27-2020 09:50 AM

Quote:

Originally Posted by rattlesnake dn60 (Post 325862)
Thanks 8gv for your defense, let me clarify the docking situation in the marina. On one side you have the dock with 4x4 posts, on the other you have someone else’s boat, approximately 10’ between. Our cobalt has an 8’6” beam, do the math, it’s not easy to back or drive in without bumping or sliding along the posts. This is what a rub rail is for!! I’ve owed a boat on Winnipesaukee for 40 yrs and have been on Rattlsnake for 30. I know a little bit about boats and am absolutely ashamed of myself for not noticing this MAJOR design flaw before purchasing the boat. It only sticks out about an inch but is an inch to much. NOTHING should stick out beyond the rub rail except a windlass or swim platform. Anyone who doesn’t Agee’s knows nothing about boats. As for photos I don’t know how to add a photo to this post, but believe me, I’d love too.

18" left for room is more than every dock at my association and almost every time I've tried to dock at Wolfeboro!

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Lakeboater 01-27-2020 01:18 PM

Quote:

Originally Posted by thinkxingu (Post 325913)
18" left for room is more than every dock at my association and almost every time I've tried to dock at Wolfeboro!

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So, he is talking approximately 9 inches on each side. Then of course that 9 inches shrinks quick if the boat he ties up next to is tied up loosely. Most boats I see are not tied tight to the posts.

thinkxingu 01-27-2020 01:25 PM

Quote:

Originally Posted by Lakeboater (Post 325925)
So, he is talking approximately 9 inches on each side. Then of course that 9 inches shrinks quick if the boat he ties up next to is tied up loosely. Most boats I see are not tied tight to the posts.

I get that, I was just saying that it's not THAT tight. Try pulling into Melvin Village Marina's service docks!

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ThePlut 01-28-2020 07:27 AM

1 Attachment(s)
I attached a stock photo of an R5 for you. I have an R5 also, but I got an arch which does not stick out from the hull. It's got a great pic, but you can see given the nearly vertical surface of the hull above the rub rail that the bimini mounts would definitely stick out a bit.

Maybe the dealer will give you a good trade value and you can build a new R5 with an Arch, I love mine, the top is a little more time consuming to deploy but it's not that bad and I really just left it open most of the time.

rattlesnake dn60 02-05-2020 12:26 PM

Cobalts poor design
 
Yup that’s the boat. I could trade it and I would but I’d have to take a major hit. I’d lose $10k on my trade and pay $10k more for the new boat plus pay someone to install an after market Bimini! Probably $20k+ I would say. My trade has 100 hrs on it. I think Cobalt is the one who should take the hit, they designed it. Give me a new boat, same everything with NO top and I’ll take it from there. I’m sure they split a ton of money with the dealers on every boat!

hd333 02-05-2020 03:04 PM

Ouch....Sounds like MalibuResponse has had enough and is ok losing this customer.


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DEJ 02-05-2020 03:19 PM

Quote:

Originally Posted by hd333 (Post 326196)
Ouch....Sounds like MalibuResponse has had enough and is ok losing this customer.


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Sounds like he tried to accommodate this customer.

hd333 02-05-2020 03:25 PM

Quote:

Originally Posted by DEJ (Post 326197)
Sounds like he tried to accommodate this customer.

I agree, sometimes it is ok to let them go....


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Pineedles 02-05-2020 06:10 PM

Good reply.


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iw8surf 02-06-2020 06:58 AM

I agree with your responses but 100% disagree with the comment of there's not a high mark up on new boats or youd be living on the lake? I know quite a few marina owners who live in gorgeous houses on the lake. Your name is Malibu, Malibu brand is like the highest marked up boat brand on the market. I've seen dealers regularly knock 20% off the numbers and still make their money.

In regards to OP.... I agree with your statements of its not the marina or Cobalts problem.

thinkxingu 02-06-2020 07:08 AM

Quote:

Originally Posted by iw8surf (Post 326222)
I agree with your responses but 100% disagree with the comment of there's not a high mark up on new boats or youd be living on the lake? I know quite a few marina owners who live in gorgeous houses on the lake. Your name is Malibu, Malibu brand is like the highest marked up boat brand on the market. I've seen dealers regularly knock 20% off the numbers and still make their money.

In regards to OP.... I agree with your statements of its not the marina or Cobalts problem.

Marina owners, yes, but salesmen?

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Dave R 02-06-2020 11:54 AM

I like Cobalts very much, they are gorgeous and well-made, and I can say from experience that the R5 is a pleasure to operate, but I can't imagine a Cobalt bowrider would make a good Rattlesnake Island boat. I think a simple boat with fat rub rails, an outboard engine, and a self-bailing cockpit would be better suiting for island use where weather could trap you in a bowrider and a cold snap could cause freeze damage to your engine late in the season.

Formula260SS 02-06-2020 02:59 PM

Quote:

Originally Posted by Dave R (Post 326237)
I like Cobalts very much, they are gorgeous and well-made, and I can say from experience that the R5 is a pleasure to operate, but I can't imagine a Cobalt bowrider would make a good Rattlesnake Island boat. I think a simple boat with fat rub rails, an outboard engine, and a self-bailing cockpit would be better suiting for island use where weather could trap you in a bowrider and a cold snap could cause freeze damage to your engine late in the season.

Being on Rattlesnake Broads side we have two boats, one is the Formula which is great if the waves are cranking and a 18' Whaler which when conditions allow (90% of the time) is the more desirable boat to use. We don't boat around the lake much anymore except for Dinner or if a visitor wants a tour so the Whaler sees the most use. I like Cobalts, I think they rank right with Formula.

Riviera 02-06-2020 05:52 PM

Quote:

Originally Posted by rattlesnake dn60 (Post 325757)
Bimini top mountings Stick out beyond the rub rail about an inch! This is an absolutely ridiculous design.

I’ve got to side with the OP. If the bimini hardware protrudes beyond the rub rail, such that you can’t slide along a piling/post as you are docking in a marina, that’s a dumb design. Assuming this is the case, Cobalt should retrofit the bimini design, and installation, at Cobalts expense.

If the problem is related to rough water docking (such that the bimini hardware catches on pilies/posts as the boat rocks side to side), I do not think Cobalt is responsible.

Either way, blaming it on the docking skills of the owner, suggesting a new boat as a solution, and telling the owner to contact Cobalt directly, are all indicative of poor customer service skills. Assuming the problem is as described, the dealership should be on the phone with Cobalt, advocating for their customer.

Riviera 02-06-2020 10:16 PM

Quote:

Originally Posted by MalibuResponse (Post 326254)
Thank you for the input. Most of the suggestions, including a new boat, were set forth by the customer per his request, with the exception of further instruction which we offer often, to many customers as we want them to have a positive experience. There was in no way shape or form poor customer service on our part which I think has clearly been explained and I find your comment insulting.

You found my comment as intended.

If I were the OP, and the OPs description is accurate, I would have been insulted by the suggestion that the problem was attributable to something other than a design oversight/error. Let me ask the following:

1. If I were docking the subject boat in relatively calm conditions, and I “slid in”, gently gliding the rubrail along a vertical piling/post, would the vertical post hit the bimini hardware?

2. If the answer to the above is “yes”, do you believe that the protruding bimini hardware is “properly designed”, and if so, why?

In my opinion, if the bimini protrudes beyond the rubrail, there is a reasonably significant design error that could cause injury to persons or property. If the bimini does not protrude beyond the rubrail, then the OP has misstated the facts, and they should be corrected. Please tell us the facts as it relates to your opinion of the bimini and rubrail geometry.

Ultimately, if the design is appropriate, I believe you should go to bat for Cobalt, and explain to the forum why the OP has a boat that conforms to industry acceptable standards. If the design is not appropriate, in my opinion, you should have gone to bat for your customer.

Regardless of the level of design deficiency, your remedies included operational instruction, a new boat, or the phone number to Cobalt. I’d suggest that another remedy would be to alter the existing bimini, at the expense of your dealership, the manufacturer, the customer, or some combination of the three. You’d probably have a happy customer, even if they had to “chip in” a few bucks. As it stands now, the exclusive Cobalt dealer on Winni is contending with negative posts on a public forum.

I’ll be curious as to how this turns out.

ishoot308 02-07-2020 07:42 AM

Quote:

Originally Posted by MalibuResponse (Post 326262)
Judging by your passion, I would assume that you are a family friend of the OP or one of our competitors gearing up for the boat show. Also, your admittance of deliberate insults speaks of your character.

I can assure you, again, that all steps were taken to accommodate this customer to the point that we met ALL of his demands in the fall of 2019 and were still not able to put this to bed on his accord. There has been no intention to disrespect anyone on this thread until you joined. And in the future, I will offer anyone in the boating community free boating lessons, that thinks it is OK to have someone on their platform while the boat is in gear (no disrespect intended).

One of the many things that make a Cobalt great is that they have up to 8" more interior width than some of the other manufacturers in the same class and people love this. In order to achieve this, the deck above the rub rail is designed to be almost vertical. By doing this, the hardware for the Bimini does protrude beyond the rub rail slightly. The Bimini's on these boats are made with the highest quality and gauge materials on the market, so the frames are larger and capable of withstanding conditions which others will not. The forward mounts on the Bimini cannot be relocated due to the windshield placement but the rear mounts can be relocated (another option turned down by the OP). The options are to modify and relocated the factory Bimini (option given to customer per his request), or to install an aftermarket windshield mounted Bimini (option turned down by OP because I quote"i like the Bimini").

Lets talk about boats...

Wake board boats, have board racks that protrude from the tower way beyond the rub-rail

Fishing boats, have down riggers, trolling motor and rod holder protruding from the rub rail

pontoon boats, have plastic hardware on the Bimini's that protrude beyond the rub rail (not all manufacturers, but some)

just to name a few examples

Again, we have done everything possible for this customer per our suggestions as well as his own suggestions and met all of his demands which at this point you have misconstrued. It was taken to the point in the fall, after all of his demands were met i said "what would you like to do" and he didn't know what to say because there was nothing left to consider. This is the 1st customer that has had an issue with this design out of thousands of current customers and thousands of many more soon to be customers.

At this point i am going to bow out of this thread. The OP has his options available as well as his own solutions that we are happy to accommodate. We have done absolutely everything we could and provided top notch customer service which is proven time and time again.

Malibu,

Do yourself a favor and stop responding in open forum. There is a reason MOST business owners or high level employees of area businesses do not respond on open forum....you can’t win.

While many on this forum love to hear the back and forth banter and it makes great entertainment while increasing the visitor log, it is unprofessional on your part.

Contact the original poster off line or simply give up on them. Your continued response here is doing you or the business you own or work for no good...

Just trying to help...

Dan

Biggd 02-07-2020 08:02 AM

Quote:

Originally Posted by ishoot308 (Post 326268)
Malibu,

Do yourself a favor and stop responding in open forum. There is a reason MOST business owners or high level employees of area businesses do not respond on open forum....you can’t win.

While many on this forum love to hear the back and forth banter and it makes great entertainment while increasing the visitor log, it is unprofessional on your part.

Contact the original poster off line or simply give up on them. Your continued response here is doing you or the business you own or work for no good...

Just trying to help...

Dan

I would say the first response was good just to give your side of the story. After that, you're digging yourself a grave. You will eventually post something you regret, JMO!

thinkxingu 02-07-2020 08:11 AM

Quote:

Originally Posted by Biggd (Post 326269)
I would say the first response was good just to give your side of the story.

Agreed.

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CowTimes 02-07-2020 12:10 PM

Quote:

Originally Posted by ishoot308 (Post 326268)
Do yourself a favor and stop responding in open forum. There is a reason MOST business owners or high level employees of area businesses do not respond on open forum....you can’t win.

Agree 100%. I also noticed that the OP never even named the dealership or had anything negative to say in that regard. I’m not sure there was any purpose of this post other than to vent and express frustration at the manufacturer and seek validation of the perception of a design flaw.

Descant 02-08-2020 04:46 PM

New bimini mounting?
 
I stopped by the Cobalt display today in Boston. I can see where the side-mounted bimini mount would stick out beyond the rubrail. The 2020 model I saw had moved the mounting bracket to the top of the gunwale. An easy enough fix for any local canvas shop, except, of course, the canvas might now be too big by an inch or so. I'd have to guess that the factory saw a problem and fixed it.

rattlesnake dn60 02-09-2020 01:02 PM

Cobalt R5 poor design
 
Not all steps were taken to accommodate the customer, as to question 1 from riviera yes it would hit, and question 2 is no because it hits!

rattlesnake dn60 02-09-2020 01:05 PM

Cobalt poor Bimini design
 
More to come soon, see you at the show

rattlesnake dn60 02-10-2020 02:40 PM

Cobalt poor design
 
It’s true the dealer suggested a few options and put me in touch with a rep who told me they can build the boat anyway they want, the coast guard safety division and the insurance company’s will decide. When Malibu says he met all my demands he didn’t tell you it was going to cost me $20,000, that’s right, a $10,000 hit on the trade with 100hrs on it and $10,000 out of pocket extra for the replacement boat, same options same color. In the dealer defense they did fix the docking light that didn’t work, half the dash lights that didn’t work, the head compartment light that didn’t and they replaced the shifter because the emergency tether cord kept popping out while under way, that’s what I call quality control! This is Cobalt’s design flaw and they should make it right, either give me a replacement boat or buy it back!

Outdoorsman 02-10-2020 03:09 PM

Quote:

Originally Posted by rattlesnake dn60 (Post 326384)
It’s true the dealer suggested a few options and put me in touch with a rep who told me they can build the boat anyway they want, the coast guard safety division and the insurance company’s will decide. When Malibu says he met all my demands he didn’t tell you it was going to cost me $20,000, that’s right, a $10,000 hit on the trade with 100hrs on it and $10,000 out of pocket extra for the replacement boat, same options same color. In the dealer defense they did fix the docking light that didn’t work, half the dash lights that didn’t work, the head compartment light that didn’t and they replaced the shifter because the emergency tether cord kept popping out while under way, that’s what I call quality control! This is Cobalt’s design flaw and they should make it right, either give me a replacement boat or buy it back!

This now sounds more like you are throwing a fit because you banged up your new boat. You were not wronged. *Especially by the dealership*

*I do not know anyone involved in this dispute and I do not own a Cobalt.

livinthedream 02-10-2020 03:34 PM

I own an R5 and I can understand the issue. I used to be at Samoset in Gilford and docking that boat in a narrow slip was always a challenge. It was also stated in the condo rules that this is the widest beam allowed so I knew it would be tight. I occasionally caught the bimini on the dock post but learned how to maneuver in and out of this tight spot without hitting.
To call this a "major design flaw" is a little aggressive. To expect a dealer to grant a full refund or a new boat because it doesn't fit in your spot is ludicrous. The buyer knew the spot was tight for such a wide beam.
New model years learn from previous model years and it seems the new model year has addressed this issue according to Descant. I'm sure there are many things on the newer models that are better than the previous year. It would be great to trade up every year without cost.
With sincere respect to rattlesnake, I think you need a bigger slip or a smaller boat.

codeman671 02-10-2020 04:27 PM

Quote:

Originally Posted by rattlesnake dn60 (Post 326384)
It’s true the dealer suggested a few options and put me in touch with a rep who told me they can build the boat anyway they want, the coast guard safety division and the insurance company’s will decide. When Malibu says he met all my demands he didn’t tell you it was going to cost me $20,000, that’s right, a $10,000 hit on the trade with 100hrs on it and $10,000 out of pocket extra for the replacement boat, same options same color. In the dealer defense they did fix the docking light that didn’t work, half the dash lights that didn’t work, the head compartment light that didn’t and they replaced the shifter because the emergency tether cord kept popping out while under way, that’s what I call quality control! This is Cobalt’s design flaw and they should make it right, either give me a replacement boat or buy it back!

If you put 100hrs on the boat you can't be inconvenienced that much. That's a fair amount of time on the water for a boat you just purchased recently. A boat depreciates after the first splash. I don't know what you paid for the boat, but dare say that the $10k hit is probably under 10% of what you paid for the boat based on selling prices I see on Boat trader from other dealers. My point being if you are only being dinged 10% or less trading it back in that seems more than fair. As far as the new one costing more in general, new model years usually go up in list price, not down. A 5-10% increase per year is not uncommon.

Many years ago I bought a new Monterey 298SS for $98k from Sheps. The same model (now called the 328SS) years later is $250k+!

As far as the lights being out and needing repair, there is usually punch list items that pop up when buying a new boat. I would point the finger at the dealer for not verifying all this stuff worked at delivery. They should be going through the boat before handing it off.

I don't want to sound rude, but you are dreaming if you think they are going to just hand you a new boat or your money back after you put 100 hours on it, and have banged it off a few docks.

Riviera 02-10-2020 08:30 PM

First, in response to Malibu's concern, I am not in the boating industry, and I do not know the OP. My comments are only from a long time boat owner.

Quote:

Originally Posted by rattlesnake dn60 (Post 326384)
the dealer suggested a few options

If the dealer (or Cobalt) offered to solve the bimini conflict via retrofit, the dealer (or Cobalt) has offered a reasonable solution, assuming everything works/looks as it should.

Quote:

Originally Posted by rattlesnake dn60 (Post 326384)
When Malibu says he met all my demands he didn’t tell you it was going to cost me $20,000, that’s right, a $10,000 hit on the trade with 100hrs on it and $10,000 out of pocket extra for the replacement boat, same options same color.

You can't reasonably ask for a new boat, or a purchase price refund. IMO, if the dealer offered you a new boat for only $20K, they made a reasonable offer. Heck, that boat depreciated by at least $20K the second you signed the closing docs.

You and the dealer should get on the same page. The dealer and/or Cobalt should FIX the problem. That might mean a bit of retrofit on your new boat, but that is a reasonable solution. A new boat for $20K is also a reasonable solution, even if the expense is not palatable to you.

Asking for a new boat (or a refund), at no cost to you, is over the top. You bought a new boat. New boats are not perfect, and they depreciate quickly. Hopefully, the dealer will fix your boat, and you can enjoy it for many years to come.

I hope this gets resolved to everybody's satisfaction.

Hillcountry 02-10-2020 09:20 PM

The way I look at it, it’s very bad advertising for Cobalt boats.
I can’t side with the dealer as he loses nothing and I feel bad that the OP is “stuck” with very expensive boat that has, in my opinion, an issue it should not have.

ApS 02-11-2020 04:17 AM

Fix the Dock...
 
Quote:

Originally Posted by Descant (Post 325775)
I agree. I read the original post a couple more times and looked at online photos of 2019 and 2020 R5 Cobalts and the problem described was not something I could easily understand.
Did the dealer offer any remedy? Or is the canvas aftermarket instead of from Cobalt? If the design has changed from 2019 to 2020, is this a tacit statement that something needed to be fixed? There have to be lots of R5's out there. Is the OP's bimini unique for some reason?

Quick fix is to hang fenders before docking, or to install fender materials on the home slip.

For less than $150, a "dock wheel" would simplify docking.

Taylor Dock Pro Inflatable Vinyl Dock Wheels 18" Straight: #TAY 1082

rattlesnake dn60 02-11-2020 03:43 PM

Thanks riviera and hills country, your right, bad advertising for Colbalt and the dealer. Cobalt needs to make it right and the dealer needs to advocate for me. No boat manufacturer should be building a boat where the Bimini top hardware sticks out beyond the rub rail period! It’s common sense not rocket science! The issue isn’t in the marina so much as it is docking in the wind or wave action. In the marina it’s always calm, out at the island it’s usually windy or wavy or both. And I have NOT bumped the boat or damaged it in anyway YET. Like I said I would not have bought the boat had I noticed this abnormality ahead of time, if your in the market for a new boat don’t buy a cobalt

Dave R 02-12-2020 03:54 PM

I would be astounded if anyone at Cobalt does anything to help you out at this point.

If you really want it fixed, you'd probably be best served to fix it yourself. Is it the rear mount, the front mount or both that are the problem? If it's just the rear, move the mount up to the flat behind the windshield. You can get flush quick-release bimini pole hardware, like Accon 402 that would look at home on a Cobalt. Or you could use nearly flush hardware that only requires two screw holes. Would be pretty cheap either way.

That said, the rub rails look like they barely protrude past the hull sides on that model and there's little to protect the very vulnerable pointed aft ends of the hull sides. Might be better off just being more careful and using big fenders. The dock wheel suggestion is a good one. They come in corner and straight versions. I have an 18" corner wheel and love it. Makes backing into my slip a treat.

rattlesnake dn60 07-07-2020 04:24 PM

Cobalt R5 poor design
 
11,839 people have read this post! Seems to me cobalt and the dealer made a huge mistake when they decided to ignore my cries for help. I cannot say anything good about cobalt boats except that they look good, don’t be fooled by the bling. They have many design flaws built right in so you’ll need another boat in a few short years. As for my problem, the Bimini hardware that sticks out beyond the rub rail, I fixed it! I SOLD THE BOAT!

XCR-700 07-07-2020 08:29 PM

Moving on,,,
 
Hopeful that now this is behind you you can get back to some fun on the water.

Wishing better luck in your next boat.

ATB

radiocontester 07-07-2020 09:36 PM

Quote:

Originally Posted by rattlesnake dn60 (Post 338386)
11,839 people have read this post! Seems to me cobalt and the dealer made a huge mistake when they decided to ignore my cries for help. I cannot say anything good about cobalt boats except that they look good, don’t be fooled by the bling. They have many design flaws built right in so you’ll need another boat in a few short years. As for my problem, the Bimini hardware that sticks out beyond the rub rail, I fixed it! I SOLD THE BOAT!


Buy a Formula....you will never look back.


Sent from my iPad using Tapatalk

XCR-700 07-07-2020 11:22 PM

Quote:

Originally Posted by radiocontester (Post 338406)
Buy a Formula....you will never look back.


Sent from my iPad using Tapatalk

Well that worked for me ;-)

https://scontent-bos3-1.xx.fbcdn.net...89&oe=5F2A0267

radiocontester 07-08-2020 01:03 AM

Quote:

Originally Posted by XCR-700 (Post 338409)


Beautiful. Check out the Formula Boat Electronics Group on Facebook....would love to have you join us.


Sent from my iPad using Tapatalk

BroadHopper 07-08-2020 06:14 AM

Formula Owner
 
After buying my first Formula, I was hooked! I had an older Sea Ray, and a 4-Winns after. That was back when they were of good quality. I don't consider them quality boats today compared to a Formula.

Even a used Formula is expensive, and what does that tell you? I bought mine in Maryland and had it delivered up here! Worth the trip!

I notice an awfully lot of used R5 on the market. What does that tell you?

Take a look at the Formula 260 BR, which is comparable to the R5. I'm sure you can find one on the lake that the owner will be happy to show you.

rattlesnake dn60 07-08-2020 06:44 AM

R5 design flaws
 
I also own a formula F3LS, have had it 30 years, still floats, still looks great! Does anyone own a new 24’ I’m Going to look closely at those.

XCR-700 07-08-2020 06:57 AM

Quote:

Originally Posted by BroadHopper (Post 338414)
Even a used Formula is expensive, and what does that tell you?

Well one thing it tells me is that not everyone can afford one.

After literally a lifetime of boating, only last year could I afford it, and only because I got a crazy good deal from Paugas Bay Marine. ( P.S. So far, they have been the best marina I have ever dealt with! )

For years I looked at Formulas at the docks and boat shows and was impressed and thought it would be nice, but they were way out of my budget. And even last year we only looked at a Formula because I wanted to see the features and was thinking maybe a used Formula or if not then maybe some mid-level brand that had the key items we were looking for. We just happened to get lucky and cut a great deal completely unexpectedly.

I couldnt be more happy with the deal and the boat, but there is no way I could have even afforded even a used Formula 10 years ago. We struggled to cover the costs of our Caravelle back then.

I guess my only point is all this is its easy for us to recommend any particular brand, but in the end there is a lot more then good recommendations that goes into the decision about which one to purchase, and sometimes even a few percent more in cost is a deal breaker and people have to find their best overall balance and deal.

Boat shopping is a big expense and the purchase is just the beginning.

Just saying,,, ;-)

XCR-700 07-08-2020 07:17 AM

BTY - and just for the record, our Caravelle Interceptor served us well with no noteworthy problems in 10 years.

Our family thoroughly enjoyed that boat and at the time that was the most expensive boat I had ever owned or could afford at that time. When we traded it in to Paugas Bay, it was still in perfect condition, not a broken thread or split in the seats, no significant fiberglass cracks, no electrical or mechanical problems. I feel certain the next owner will also get a good service life out of what is just a mid-level brand, but of decent quality.

Now to be honest it was not at all in the same class of fit and finish and overall quality as our Formula, but I could buy 2 Caravelles for the same cost as the Formula and still have money left over.

I can say the exact same thing for my Glastron CVX, I love that boat so much I still have it wrapped up in the yard for restoration when I retire,,, Clearly thats not even comparable to an R5 or a Formula, but it does tell you you dont have to spend a fortune to get a decent boat and have fun, you just need to be an educated consumer and get the best value for the price range you are shopping in.

I have no idea how the R5 stacks up against the 270 BR in cost, so that may or may not be a factor, if not, let me say again, like our Caravelle 10 years earlier, we could not be more happy with our Formula today. For us its an over the top luxury item, but we have ZERO buyers remorse. It has exceeded our expectations in every way.

XCR-700 07-08-2020 07:21 AM

Quote:

Originally Posted by rattlesnake dn60 (Post 338418)
I also own a formula F3LS, have had it 30 years, still floats, still looks great! Does anyone own a new 24’ I’m Going to look closely at those.

PBM had one (or maybe 2) That they were offering great deals on, its well worth a look if your are shopping in that length.

The 24' is almost a clone of our 27' so I cannot imagine any difference in quality.

And the PBM folks have been so easy and good to deal with.

Happy Shopping, at this point I think you know what you are looking for and you will know it when you see it.

ATB

XCR-700 07-08-2020 08:01 AM

Quote:

Originally Posted by radiocontester (Post 338411)
Beautiful. Check out the Formula Boat Electronics Group on Facebook....would love to have you join us.


Sent from my iPad using Tapatalk

Will do, Thanks for the tip!

Dave R 07-09-2020 09:21 AM

Quote:

Originally Posted by XCR-700 (Post 338409)

Beautiful boat. There was one like that, maybe a bit bigger (said 330 on it), 3 slips down from my boat overnight last Fri-Sat. The owner came out of the Merrimack River and turned north with the intention of going to the Saco River in ME. He made it to Hampton Harbor and gave up. Said waves were coming right through the boat and he really thought he was going to die. One of our friends was out at the same time in a stoutly-built sport fisherman-style boat and said the conditions were horrible. they spent 2.5 hours going from Isles of Shoals to Kennebunkport in 6 to 10 foot seas.

We got a tour of the Formula 330 and it seems to be beautifully built and well- rigged.

Woody38 07-09-2020 11:10 AM

I like the look of these boats but they don't serve me well. Not a fan of bowriders and it is too dificult for me to enter and exit these boats. I need something which allows getting on and off from somewhere on the side and not from a swim platform. A neighbor on the Cape once soured me on bow riders, taking me into Nantucket Sound while I was sitting in the front when, golly, all of a sudde I was looking up at the wavesm. Since then not for me. I had 12 people on my Whaler with no problem and a few were in the over 200 pound range. 200 Merc outboard. Plenty of power.

Dave R 07-09-2020 12:17 PM

Quote:

Originally Posted by Dave R (Post 338491)
We got a tour of the Formula 330 and it seems to be beautifully built and well- rigged.

I was thinking about that statement. We did not actually "get" a tour, we took a tour. The owner said "the keys are in it, feel free to take it out for a spin, I don't care" when his ride arrived at the marina to pick him up, so we checked it out on our own. Poor guy was pretty frazzled. We were astounded by the spaciousness of the well-hidden cabin under the bow and helm area.

We saw the same boat cruising by us at 30ish knots the next day by Biddeford Pool, so I guess he finally made it to the Saco River. The waves were much smaller on Saturday and even smaller on Sunday, but the fog was thick all the way down the Maine coast, so if he headed home on Sunday, 30ish knots was not really a safe option. We were out in the fog and saw very few boats all day.

Bootkie2 07-09-2020 02:34 PM

I loke the red color a lot. Maybe it's just me but the color and graphics options on Formulas seem much more diverse compared to something like a Cobalt. As a result you are hard pressed to find 2 Formulas with the exact same color and graphics combo while cruising out on the lake. In contrast a Navy Blue or Black Cobalt is a dime a dozen on Winni. No knock on Cobalts they are beautiful boats. It just seems everyone is driving the same color pallette. They are EVERYWHERE.

Dave R 07-14-2020 02:12 PM

Quote:

Originally Posted by Bootkie2 (Post 338519)
I loke the red color a lot. Maybe it's just me but the color and graphics options on Formulas seem much more diverse compared to something like a Cobalt. As a result you are hard pressed to find 2 Formulas with the exact same color and graphics combo while cruising out on the lake. In contrast a Navy Blue or Black Cobalt is a dime a dozen on Winni. No knock on Cobalts they are beautiful boats. It just seems everyone is driving the same color pallette. They are EVERYWHERE.

Formula paints over the gelcoat on their boats, that's why there are so many color options.

tis 07-14-2020 03:37 PM

When we bought our last boat Formula was one of the very few who allowed you to choose your own colors/design when you ordered a boat. That was very appealing to us because we like something a little different. I have a feeling that is why Formulas seems more diverse to you Bootkie. It's not just you.


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