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-   -   BoatUs and Seatow (https://www.winnipesaukee.com/forums/showthread.php?t=24560)

MIKE RGR 06-18-2019 08:11 AM

BoatUs and Seatow
 
Hello All

Im sure this has been covered before but could not find any recent info in "search". About to purchase towing coverage for the season and was looking for other boaters opinions on BoatUs and Seatow.
Thanks in advance for your help

Take care
mike

garysanfran 06-18-2019 08:44 AM

Used them for years....
 
Quote:

Originally Posted by MIKE RGR (Post 313526)
Hello All

Im sure this has been covered before but could not find any recent info in "search". About to purchase towing coverage for the season and was looking for other boaters opinions on BoatUs and Seatow.
Thanks in advance for your help

Take care
mike

For insurance and towing. Highly recommended!

Rich 06-18-2019 08:50 AM

Quote:

Originally Posted by MIKE RGR (Post 313526)
Hello All

Im sure this has been covered before but could not find any recent info in "search". About to purchase towing coverage for the season and was looking for other boaters opinions on BoatUs and Seatow.
Thanks in advance for your help

Take care
mike

If you go with BoatUS, You can get a discount for both membership and towing using group code GA85200B

This works for everyone, both renewing members and new members.

Since my boat is 'lake locked', I get the unlimited freshwater towing, I think the total cost is about $70 with the discount. Your cost could be a bit lower or higher, depending on which options you choose.

Note that I get nothing if you use this code.

More info here:
https://winnigas.com/about#BoatUS
or here
https://www.boatus.com/landing/winnigas/

No matter how you join/renew, just be sure the code GA85200B is entered into your application to get the discount!

Phantom 06-18-2019 08:52 AM

$85 for piece of mind ? Your decision.

Tow Boat US is very active on the lake on weekends and is constantly monitoring VHF16.

MIKE RGR 06-18-2019 08:56 AM

Thanks
 
Thanks Gary & Rich

No question in my mind about having a towing service.
My main question is, would it be better to have one company over the other ?

Thanks
mike

Rich 06-18-2019 09:02 AM

Either is great! I don't think there is a strong reason to go with one over the other.

I believe they also back up one another if they are too busy.

Pick the one you are most comfortable with.

My first few years, I had SeaTow. But when I switched to BoatUS for insurance, etc. It became easier and less expensive to go with TowBoatUS for me.

Phantom 06-18-2019 10:06 AM

Although not a major concern --

TowboatUS is out of Silver Sands & Sea Tow is based at WAM ……….. I am referring to reaction time depending on where you predominately boat.

But as RICH states either is Great.

VitaBene 06-18-2019 10:29 AM

I went with TowBoatUS. One of our members is a captain for them (Misty Blue)

SAMIAM 06-18-2019 12:56 PM

I prefer BoatUS because of all the other services. I have insurance,towing and trailer coverage and also ordered their boat graphics which you can customize. Also have a great monthly magazine.

Descant 06-18-2019 01:29 PM

I have Boat/US as it is part of the membership package, which renews automatically ever year. A family member had an incident and MP called SeaTow. They were very professional. It was covered under my Progressive boat insurance. My son had an incident a coupe of years ago, Sunday afternoon., He called Boat/US since the number was on the key tag. They called Irwin Marine who ended up doing the towing. Everybody pitches in on the water.
Silver Sands or WAM? When my daughter called once, the captain had taken the boat home and came from Moultonborough. Can't remember which service she called.

TheRoBoat 06-18-2019 02:03 PM

We carry both
 
...but have only used SeaTow so far. Great service

Major 06-18-2019 02:17 PM

Quote:

Originally Posted by VitaBene (Post 313534)
I went with TowBoatUS. One of our members is a captain for them (Misty Blue)

Hi John, is TowBoatUS the same as BoatUS? Can you recommend a website? Also, do you recommend the 50% or 100% package?

As an aside, we hired a young woman who know your daughter from college. Good kid. Small world!

Woodsy 06-18-2019 03:20 PM

Just signed up!
 
Just signed up! $70 with the freshwater unlimited towing!


Woodsy

Barney Bear 06-18-2019 05:41 PM

"Tow, Tow, Tow Your Boat....."
 
Sea Tow brought our son's boat into Fay's Boat Yard from East Bear Island just after Mother's Day. We got a ride to the mainland, leaving the boat at our dock. We did not have to be around when Sea Tow brought the boat in. They did a great job! ��

garysanfran 06-18-2019 06:10 PM

Hope you never need it....
 
Quote:

Originally Posted by Woodsy (Post 313549)
Just signed up! $70 with the freshwater unlimited towing!


Woodsy

One of those things you buy and try to forget about.

Woodsy 06-18-2019 08:06 PM

Quote:

Originally Posted by garysanfran (Post 313552)
One of those things you buy and try to forget about.

Gary..... I hope I NEVER need it! But I also know my Donzi's Bravo 1 outdrive is getting worn out

$70 for Towboat US is cheap piece of mind (especially considering how much a boat really costs)

Woodsy

MIKE RGR 06-18-2019 08:34 PM

Thanks
 
Evening ALL

Just a note to say thanks for all of the responses
They have been most helpful
Much appreciated

Thanks
mike

Descant 06-18-2019 08:53 PM

Don't leaved us hanging...what did you decide? Carry a 6 hp dinghy and self rescue?

MIKE RGR 06-18-2019 09:18 PM

BoatUs
 
I went with BoatUs.
$70 is a great deal.
Thanks again for all the responses.

mike

znh 06-20-2019 12:30 PM

Also, contact your insurance company for your boat, most insurance for boats covers towing to the same extent as Boat US or other similar companies. We had Boat US and recently canceled it as it was basically paying twice for the same coverage / peace of mind...

Dave M 06-20-2019 03:35 PM

Fyi
 
I believe this is still true, SEATOW will tow from your home dock as part of the package, BOATUS charges a fee. If your service marina is across the Lake, could run you some bucks. Yes SEATOW costs more but I would want "total" coverage.

Dave M

thinkxingu 06-21-2019 05:05 PM

Quote:

Originally Posted by znh (Post 313726)
Also, contact your insurance company for your boat, most insurance for boats covers towing to the same extent as Boat US or other similar companies. We had Boat US and recently canceled it as it was basically paying twice for the same coverage / peace of mind...

Yeah, but then you need to pay for the tow and then get reimbursed. Also, you gotta find a place to call. There's something about having an 800 number to call and be done with it.

As for towing from one's home dock, it has been mentioned before to just push off a few feet and anchor out.

Sent from my Moto G (5S) Plus using Tapatalk

ishoot308 06-22-2019 12:11 PM

Quote:

Originally Posted by Dave M (Post 313737)
I believe this is still true, SEATOW will tow from your home dock as part of the package, BOATUS charges a fee. If your service marina is across the Lake, could run you some bucks. Yes SEATOW costs more but I would want "total" coverage.

Dave M

When I was enrolled with Seatow, they would NOT tow you from your home dock.

Dan

Weekend Pundit 06-22-2019 02:18 PM

Satisfied with TowBoat US
 
I have been a member of TowBoat US for almost 20 years and they have always been there when I've needed them. There have been three times I've needed assistance and they've always gotten me home!

Dave M 06-26-2019 01:57 PM

Seatow questions answered
 
Seatow responding to questions. I think the reply from Barney Bear relates
to this.
No I'm not an agent, just finding out all the facts.

Dave M

From: info@seatow.com <info@seatow.com>
Sent: Wednesday, June 26, 2019 12:19 PM
To: memilley@hotmail.com
Subject: FW: Membership Inquiry

>>>>The dock to dock tows are included in the Gold Membership at no extra charge. Questions / to join call 800-473-2869

Looking forward to serving you as a member !


Sent:6/26/19 8:07 AM
To: Info@seatow.com
Subject: Re: Membership Inquiry

External Email: Do not open attachments or click links from unknown senders or unexpected email.

External Email: Do not open attachments or click links from unknown senders or unexpected email.


>>>>Is that part of the annual fee or is that an additional fee.

From: info@seatow.com <info@seatow.com>
Sent: Tuesday, June 25, 2019 4:44 PM
To:
Subject: FW: Membership Inquiry

Hello David,

>>>>Thank you for contacting Sea Tow. Yes, we do offer dock to dock tows. If you require further assistance, please do not hesitate to contact us again.


Best regards,

Karen
Sea Tow Member Services

From: no-reply@seatow.com
Sent:6/25/19 11:36 AM
To: Info@seatow.com
Subject: Membership Inquiry

From :- Dave M
A user of the website is trying to contact Sea Tow with the following message:
Member Number:<%MemberNumber%>
Message:

>>>>I would select the Lake membership. Does Seatow service from your home port/dock

Rich 06-27-2019 03:32 PM

Being curious about this, I looked at the BoatUS towing to see how they handle home dock towing, it seems they also offer towing from a home dock if needed for repairs:

From their website:
"BoatUS Towing Service is meant for tows resulting from breakdowns at sea or at restricted use docks. In the event of a breakdown at your home dock or mooring, the Unlimited Service Level will provide for 50% of the cost to tow your boat to a repair facility. The Unlimited Gold Service Level provides for 100% of the cost to tow your disabled boat up to 25 miles from its home dock or mooring to a repair facility. BoatUS Towing Services do not provide for pre-existing conditions or tows from a home dock or mooring in the first 30 days of Membership"

If it isn't obvious the 'Gold' service costs more $$$ ;) It's nice that both of these fine companies offer this type of service.

thinkxingu 06-28-2019 07:12 AM

I've never seen different levels on my registration forms, so I just looked it up. $85 membership is 50% covered for dock to dock, Unlimited Gold is $175. I'll save the $ and anchor off my dock.

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Descant 06-28-2019 10:29 AM

tow from "home" or to "home"?
 
Long time ago, I called from "home" (Welch Island) and was told they didn't cover towing from home. The dispatcher asked a few more questions and she decided that home was not Welch Island, but "Homeport" was MVYC. The towboat arrived promptly, no charge. Pretty sure it was BOAT/US. I've used Seatow as well, calling 293-2800 gets a local person who knows the lake and it's easier to explain your location than it is with a national dispatcher on an 800 number.

thinkxingu 06-10-2020 07:41 AM

Hi All,
Just a note that the code above (GA85200B) still works to make BoatUS $70/year for unlimited towing--I just renewed for the year.

Cheers!

WeLoveTheLake 06-10-2020 08:39 AM

We have Geico/Boat US Insurance for all our boats.

It comes with free towing on the lake. No additional fee is needed.

Pricestavern 06-10-2020 09:21 AM

SeaTow
 
We've had SeaTow and very pleased. Quick response. Very professional.

In 11 years:
> Ran out of gas in mid-Broads (Doh!) and they arrived w/ 5 gallons.
> Dropped our prop and they towed us to the marina.
> Had to have our helm replaced and needed the boat moved from WAM over to Goodhue&Hawkins for repair. SeaTow handled it for us without any issue.

Sounds like they're both good companies.

AC2717 06-10-2020 09:28 AM

one major difference between the two is that SeaTow does not charge for Dock to Dock towing, where BoatTowUS does. So if you boat is broke down on the dock and you need a tow you will be paying a discounted tow rate for BoatTowUS, where Seatow will not charge you as it is apart of the package

Also when you call SeaTow you get the local captain directly instead of a dispatch. If you buy Seatow at the boat show it is a discounted rate that stays with you when you renew every year and also you get a $20 or so discount on your renewal with a referral

MeredithMan 06-10-2020 09:56 AM

Sea-Tow all the way!
 
I would highly recommend the local Sea-Tow guy, Ken Factor. As others have indicated, he operates out of West Alton Marina. I am on the home stretch of a horrific experience, where my boat sunk at the dock. I was not at the house and my neighbor phoned me. I called my insurance, Geico/BoatUS. They told me their towing service was not local, and it was my choice who to use. My marina guy said to go with Ken/Sea-Tow.

Ken came over with air bags, a wetsuit, (this was early May and the water was still cold), a giant pump, and lots of other gear. He got the boat pumped out and floating and towed it to the marina. He's a certified diver; a commercial captain; in short, knows his stuff. A nice guy too.

8gv 06-10-2020 10:10 AM

Regarding the "dock to dock" towing...

Yesterday I called the Sea Tow national phone line to add the latest addition to my fleet.

After confirming the details on five power boats the lady asked me which one would I like to be the "primary".

That is the one boat that gets "dock to dock" towing.

Her only concern about the number of boats was that they must all be owned and registered in my name.

For those of you who have a boat located north and south or if you're a boataholic, Sea Tow seems like a reasonable choice.

thinkxingu 06-10-2020 03:02 PM

Quote:

Originally Posted by AC2717 (Post 336504)
one major difference between the two is that SeaTow does not charge for Dock to Dock towing, where BoatTowUS does. So if you boat is broke down on the dock and you need a tow you will be paying a discounted tow rate for BoatTowUS, where Seatow will not charge you as it is apart of the package

Also when you call SeaTow you get the local captain directly instead of a dispatch. If you buy Seatow at the boat show it is a discounted rate that stays with you when you renew every year and also you get a $20 or so discount on your renewal with a referral

A couple questions: what do you mean by dock to dock? As best I know, BoatUS will tow you anywhere and the only limit (for the regular plan) is you can't be on your own dock. You just need to be on a dock that is "not permanent."

Also, anyone know if there's a direct line to the lake's BoatUS guy?

Finally, SeaTow is $110? BoatUS is $70 and comes with a magazine and pro-boating advocacy.

Sent from my SM-G950U using Winnipesaukee Forum mobile app

AC2717 06-10-2020 04:00 PM

Quote:

Originally Posted by thinkxingu (Post 336511)
A couple questions: what do you mean by dock to dock? As best I know, BoatUS will tow you anywhere and the only limit (for the regular plan) is you can't be on your own dock. You just need to be on a dock that is "not permanent."

Also, anyone know if there's a direct line to the lake's BoatUS guy?

Finally, SeaTow is $110? BoatUS is $70 and comes with a magazine and pro-boating advocacy.

Sent from my SM-G950U using Winnipesaukee Forum mobile app

Dock to dock means if you are on your home dock (berth) and your boat is broken down that tow to a ramp or anywhere is included in SeaTow services where in BoatTowUS you would pay 50% of the tow.

SeaTow is a litle more but that is cheaper than the tow I just spoke about, I do not know if you have a direct number to the BoatTow guy but I am sure he is a on UHF Channel on your boat radio for call.

As stated earlier Boat shows offer seatow discounts ans also you get discounts for local retails and restaurants, I get it for $99 a year because boat at a boat show. If you get someone to refer you they get a $20 discount on their renewal, just have them buy you a case of beer for that!

WeLoveTheLake 06-10-2020 04:14 PM

Quote:

Originally Posted by thinkxingu (Post 336511)
A couple questions: what do you mean by dock to dock? As best I know, BoatUS will tow you anywhere and the only limit (for the regular plan) is you can't be on your own dock. You just need to be on a dock that is "not permanent."

Also, anyone know if there's a direct line to the lake's BoatUS guy?

Finally, SeaTow is $110? BoatUS is $70 and comes with a magazine and pro-boating advocacy.

Sent from my SM-G950U using Winnipesaukee Forum mobile app

Capt Pete
603 897 5585

thinkxingu 06-10-2020 04:30 PM

Quote:

Originally Posted by AC2717 (Post 336513)
Dock to dock means if you are on your home dock (berth) and your boat is broken down that tow to a ramp or anywhere is included in SeaTow services where in BoatTowUS you would pay 50% of the tow.

SeaTow is a litle more but that is cheaper than the tow I just spoke about, I do not know if you have a direct number to the BoatTow guy but I am sure he is a on UHF Channel on your boat radio for call.

As stated earlier Boat shows offer seatow discounts ans also you get discounts for local retails and restaurants, I get it for $99 a year because boat at a boat show. If you get someone to refer you they get a $20 discount on their renewal, just have them buy you a case of beer for that!

The dock to dock is easy—just push off and wait/anchor.

I'll look into the direct number—that could be a sell.

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thinkxingu 06-10-2020 04:48 PM

Ok, so here's the direct number for BoatUS on Winnipesaukee: 603-293-2300.

I called and Captain Peter Chicklas (sp.?) answered and confirmed that that's the number to call 24/7.

I discovered they also have a local Facebook page: https://www.facebook.com/TowBoatUSLakeWinnipesaukeeNH/

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Rich 06-11-2020 06:08 AM

Quote:

Originally Posted by thinkxingu (Post 336500)
Hi All,
Just a note that the code above (GA85200B) still works to make BoatUS $70/year for unlimited towing--I just renewed for the year.

Cheers!

Thanks for reminding people about this discount code!

Yes, I try to renew it every year to share with others, even though I get nothing from this myself, other than using the discount to save some money.

Personally, since my boat never leaves the lake, I use the unlimited fresh water option.

Feel free to give the discount code to anyone. Details are here:
https://winnigas.com/about#BoatUS
Also here:
https://www.boatus.com/landing/winnigas/

If SeaTow had a discount code I could also offer, I'd be happy to do it, but I haven't been successful in this regard.

thinkxingu 06-11-2020 06:41 AM

Quote:

Originally Posted by WeLoveTheLake (Post 336514)
Capt Pete
603 897 5585

I missed this earlier—I called the number I posted and spoke to Captain Pete. Is this another extension? Have you confirmed it?

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WeLoveTheLake 06-11-2020 08:56 AM

Quote:

Originally Posted by thinkxingu (Post 336536)
I missed this earlier—I called the number I posted and spoke to Captain Pete. Is this another extension? Have you confirmed it?

Sent from my SM-G950U using Winnipesaukee Forum mobile app

That is the number I have for him.
I had called for a tow last year from Margate sandbar and that is the number he gave me.

AC2717 06-11-2020 09:44 AM

Quote:

Originally Posted by thinkxingu (Post 336516)
The dock to dock is easy—just push off and wait/anchor.

I'll look into the direct number—that could be a sell.

Sent from my SM-G950U using Winnipesaukee Forum mobile app

While this is true and have thought about it, Ken is great he will pick up your boat while you are not there and deliver it where it needs to go. Say during the week while you are at work, but broke down on a Sunday

thinkxingu 06-11-2020 11:01 AM

Quote:

Originally Posted by AC2717 (Post 336553)
While this is true and have thought about it, Ken is great he will pick up your boat while you are not there and deliver it where it needs to go. Say during the week while you are at work, but broke down on a Sunday

Understood. My boat insurance has towing, so I don't even need the extra coverage, but for $70 I get the direct line, magazine, and advocacy. I don't see the value in the extra $40.

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AC2717 06-11-2020 12:18 PM

Quote:

Originally Posted by thinkxingu (Post 336560)
Understood. My boat insurance has towing, so I don't even need the extra coverage, but for $70 I get the direct line, magazine, and advocacy. I don't see the value in the extra $40.

Sent from my SM-G950U using Winnipesaukee Forum mobile app

The towing on your policy, make sure it is regular towing including and not just only if it is triggered in a covered loss. It depends on the carrier and the policy. Also some carriers count the tow as a loss against your policy

thinkxingu 06-11-2020 12:24 PM

Quote:

Originally Posted by AC2717 (Post 336567)
The towing on your policy, make sure it is regular towing including and not just only if it is triggered in a covered loss. It depends on the carrier and the policy. Also some carriers count the tow as a loss against your policy

You work for SeaTow or something?!

JK, but I'll be talking to my agent soon anyway and will ask him.

Cheers!

Sent from my SM-G950U using Winnipesaukee Forum mobile app

Jdarby 06-11-2020 12:48 PM

I’ve had to use TowBoat US once on the lake. It was a great experience (other than the busted boat part) and I was glad I had the coverage. I’ve been a long time supporter of BoatUS and all of their programs to include insurance on my boat and trailer. I’ve never heard a bad thing about SeaTow but I like the convenience of one stop shopping with BoatUS.


Sent from my iPhone using Winnipesaukee Forum mobile app

AC2717 06-11-2020 01:44 PM

Quote:

Originally Posted by thinkxingu (Post 336568)
You work for SeaTow or something?!

JK, but I'll be talking to my agent soon anyway and will ask him.

Cheers!

Sent from my SM-G950U using Winnipesaukee Forum mobile app

hahaha no, but I really like them

I am an insurance agent by week, fisherman/boater by weekend

Descant 06-11-2020 04:22 PM

week vs weekend
 
Quote:

Originally Posted by AC2717 (Post 336577)
hahaha no, but I really like them

I am an insurance agent by week, fisherman/boater by weekend

If you sold the place in Maynard you could probably get that ratio in better alignment.

Cobalt 25 06-11-2020 08:25 PM

Speaking to which company will handle your claim better, I have input.

Maybe 20 years ago or so I was trailering our 25 footer back from Florida. The boat came off the trailer on 95 at speed in South Carolina. The first repair facility in SC did a terrible job. The second place in NH did better, but still not right. BoatUs insurance claims guy said keep at it until it's right. The third place finished the repairs properly.

The eventual costs of repairs were probably higher than the cost for a new boat, but BoatUs stood by me the whole time.

They continue to be my choice for boat insurance AND for towing insurance.

AC2717 06-12-2020 09:04 AM

Quote:

Originally Posted by Descant (Post 336589)
If you sold the place in Maynard you could probably get that ratio in better alignment.

I Know but the commute would be terrible, Our Industry can't work fully from home yet, if I worked for a carrier I could. I could be fishing and working at the same time

AC2717 06-12-2020 09:07 AM

Quote:

Originally Posted by Cobalt 25 (Post 336604)
Speaking to which company will handle your claim better, I have input.

Maybe 20 years ago or so I was trailering our 25 footer back from Florida. The boat came off the trailer on 95 at speed in South Carolina. The first repair facility in SC did a terrible job. The second place in NH did better, but still not right. BoatUs insurance claims guy said keep at it until it's right. The third place finished the repairs properly.

The eventual costs of repairs were probably higher than the cost for a new boat, but BoatUs stood by me the whole time.

They continue to be my choice for boat insurance AND for towing insurance.

Find a good one stay with them even though prices change


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