Originally Posted by map (Post 329741)

My son is having a hard time understanding how to file after being temporarily laid off. He went on line on Friday evening and filed since everyone, including me, told him to file right away. He said there were a lot of confusing questions but he got through it, indicated that Friday the 28th was his last day, and then when it got to the last screen it gave him a claim #. But the thing is at that point it "said" he was filing for 3/22 which of course he was not! It said you are always filing for the week before. Then it said he has to file weekly- he thinks. It is saying he has to file again this week- for last week- well- he worked last week!

And here is some verbiage from the FAQ's on the website, making it seem more confusing. I couldn't not help him. Judging from comments on the state's Facebook page people are having an awful time trying to file.


How and When Do I File A Claim?
A. This is the first claim you file after becoming unemployed, your first claim in a Benefit Year. It is not a request for compensation, but it serves as a notice to the Department and your employer that you may claim benefits.
You must register and file your initial claim application over the Internet. Your claim is effective the Sunday of the calendar week in which it is opened. To be timely to claim the week in which you last worked, you must file your initial claim within 3 (three) business days of your last day worked.

But then it says:


You must file no later than the last day of the first week for which you wish to file for benefits.

I've Just Been Laid Off. What do I do?

A. If you have lost your job or had your hours of work reduced, file a new claim or reopen an existing claim via the Internet at our web site or visit the nearest NH Employment Security office to file your claim on a computer in our Resource Center. Open your claim during the week your hours are reduced or, if you became unemployed from full-time work on Thursday or Friday, open your claim on Sunday or Monday. If you live in another State and your last employment was in New Hampshire, you may file your claim over the Internet. If you do not have access to the Internet or need language assistance, you may call 1-800-266-2252 to speak to a Customer Service Representative during business hours (Monday - Friday, 8 a.m. – 4:30 p.m.).


Well you can see the contradictions here. Of course, this is only on the FAQ page. I do not know what was in the instructions when he was filing.

He started the claim on the same day which was his last day worked (so he filed within the 3 business days of the last day worked it said to as per above) and he did indicate it was his last day. But why does it say "To be timely to claim the week in which you last worked"? I mean why would someone claim a week that they last worked? Shouldn't it be the 1st week you DID NOT work?

You get what I am saying here?

Anyway- I am thinking he should just keep filing each week. Worse comes to worse they will deny the w/e 3/22 and 3/28- which they should since he worked- and then eventually approve his claim for w/e 4/3 and going forward.

I admit I am not very bright, but I am not totally stupid. How to people with less intellect get through all this? The offices are closed so you can only do it on line or on the phone- good luck getting through. They are now rationing on line claims and phone calls via the first letter of your last name.

My son has already had it. I do not know what to advise him either.

Originally Posted by map (Post 329741)

My son is having a hard time understanding how to file after being temporarily laid off. He went on line on Friday evening and filed since everyone, including me, told him to file right away. He said there were a lot of confusing questions but he got through it, indicated that Friday the 28th was his last day, and then when it got to the last screen it gave him a claim #. But the thing is at that point it "said" he was filing for 3/22 which of course he was not! It said you are always filing for the week before. Then it said he has to file weekly- he thinks. It is saying he has to file again this week- for last week- well- he worked last week!

And here is some verbiage from the FAQ's on the website, making it seem more confusing. I couldn't not help him. Judging from comments on the state's Facebook page people are having an awful time trying to file.

There is an 800# for Customer Service, which is open Monday-Friday from 8 to 4:30. If I were in your son’s shoes, I would be dialing from 7:58 on because they will be deluged. Good luck to him!🍀🤞


How and When Do I File A Claim?
A. This is the first claim you file after becoming unemployed, your first claim in a Benefit Year. It is not a request for compensation, but it serves as a notice to the Department and your employer that you may claim benefits.
You must register and file your initial claim application over the Internet. Your claim is effective the Sunday of the calendar week in which it is opened. To be timely to claim the week in which you last worked, you must file your initial claim within 3 (three) business days of your last day worked.

But then it says:


You must file no later than the last day of the first week for which you wish to file for benefits.

I've Just Been Laid Off. What do I do?

A. If you have lost your job or had your hours of work reduced, file a new claim or reopen an existing claim via the Internet at our web site or visit the nearest NH Employment Security office to file your claim on a computer in our Resource Center. Open your claim during the week your hours are reduced or, if you became unemployed from full-time work on Thursday or Friday, open your claim on Sunday or Monday. If you live in another State and your last employment was in New Hampshire, you may file your claim over the Internet. If you do not have access to the Internet or need language assistance, you may call 1-800-266-2252 to speak to a Customer Service Representative during business hours (Monday - Friday, 8 a.m. – 4:30 p.m.).


Well you can see the contradictions here. Of course, this is only on the FAQ page. I do not know what was in the instructions when he was filing.

He started the claim on the same day which was his last day worked (so he filed within the 3 business days of the last day worked it said to as per above) and he did indicate it was his last day. But why does it say "To be timely to claim the week in which you last worked"? I mean why would someone claim a week that they last worked? Shouldn't it be the 1st week you DID NOT work?

You get what I am saying here?

Anyway- I am thinking he should just keep filing each week. Worse comes to worse they will deny the w/e 3/22 and 3/28- which they should since he worked- and then eventually approve his claim for w/e 4/3 and going forward.

I admit I am not very bright, but I am not totally stupid. How to people with less intellect get through all this? The offices are closed so you can only do it on line or on the phone- good luck getting through. They are now rationing on line claims and phone calls via the first letter of your last name.

My son has already had it. I do not know what to advise him either.

Originally Posted by map (Post 329779)

What happened to the "Thanks" buttons?

Originally Posted by Poor Richard (Post 329772)

map - if you have my number still, please feel free to call or send to your son.

The short answer is, if he's filed and it's been accepted, continue the weekly filings.

Originally Posted by Sue Doe-Nym (Post 329769)

There is an 800# for Customer Service, and if I were in your son’s shoes, I would be dialing the # from 7:58 on, hoping for help. They are open Monday to Friday 8-4:30. Hope he can get help. 🤞🍀🤞

Originally Posted by upthesaukee (Post 329780)

How many thanks in the last 24 hrs. We are capped at 5 in 24 hrs.

Originally Posted by map (Post 329781)

I do not see where I had your number. But thanks. So he should just file for last week even though he worked? I am thinking they probably will ask him if he worked and he will say yes and then he can go from there.