Waste Management vs. Casella's ??

[Smokienorm]

In Gilford (Gunstock Acres), we have been using Waste Mgt for 4 years and recently started having problems with their failure to pick up our garbage when there was some construction on our street. Their so-called customer service was useless.

We now see that Casella's also serves the area and is somewhat less expensive.

Does anyone have any comments in Casella's- good, bad, or otherwise?

Thanks in advance for any comments and/or advice.

[raydoe1]

We have been with Casella for 3 or 4 years and are very satisfied. No problems and reasonable rates.

[ishoot308]

We use Pinard in Gilford. They have been great! Very accommodating when we need anything.

Dan

[TiltonBB]

I agree about the Waste Management problems. Their customer service is the worst. I used them several times for construction projects and had their 30 yard roll offs. It took 10 minutes on the phone just to get through to a human being to have the full dumpster replaced with an empty one.

I also used them for residential pick up and their workers repeatedly left my barrels on the street, on their sides, and the lids scattered everywhere. I even sent pictures and a complaint letter to their customer service department by both email and US Mail and they claimed they never received them.

I now use Pinard and they do a good job. I would get competitive quotes since like most companies trying to sell something they will start high but you can negotiate for better pricing.

Good luck!

[SIKSUKR]

I also have Pinard at my commercial properties for 20 years. Nothing but good things from here.