Quote:
Originally Posted by Charlie T
As the owner of a small brick and mortar store nothing gets me riled up more than to hear people brag about going into a store and checking out merchandise, wasting sales peoples time and then buying it for $.10 cheaper on the internet. Doesn't anyone have and scruples anymore? If you are so cheap that you have to have the absolute rock bottom price then buy it on the net, BUT... don't go to the store first to STEAL their time and soil the merchandise they have on display only to buy it on the net. The service you are getting at the local retailer has a cost. The retailer besides provide you with a service is providing a local job, perhaps to you or your neighbor and paying local tax's. The internet dealer provides you with no local job, no service, no answers, no support, no nothing except a cheap price. You get what you pay for..... don't steal what you are not paying for!
Many stores do what I do, we offer to price match any legitimate internet price when all factors such as shipping, assembly, training are calculated in. Give your local dealer a chance, believe me they want to work with you.
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Personally, I don't even care if the store matches an online price (it is nice if they ask, but I will rarely bring it up), I just want to know that I can stand in front of a real person and discuss an issue I may have with the product or exchange for a different item.
I like ordering online as much as the next guy, but if it is an item that I need to put my hands on before ordering, I will just purchase it. At that point the anticipation would kill me! Running a small business myself, I will always look local first for anything I need.