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Old 06-11-2012, 03:37 PM   #16
Rangervx
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i run an auto repair business and i agree with Woodsy for the most part...but the parts guy should have just eaten the cap and rotor for the sake of customer service and apologized. word of mouth can ruin a business...AND forums like this as well. being that the guy was the owners Son...he should have known this. the cost of a cap and rotor (very little...even if performance parts) vs. your reputation is a no brainer.
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