Thread: Room Gratuity
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Old 09-11-2006, 06:22 PM   #11
Kevin C
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Quote:
Originally Posted by MWSP

It was a 2-night stay, Friday and Saturday. Complimentary breakfast was served Sat & Sun. Upon checkout, guests dropped their keys off and were told they were all set. One couple asked for a receipt and that is when the $40 gratuity was spotted. Other guests then asked for a receipt and noticed they were charged as well. They asked for the manager but after quite a bit of time "trying to find him," they were told he was not on the property.
Can you tell us which property you stayed at?
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